Dealing with a struggling employee who's overwhelmed. How can you support them to meet expectations?
When an employee is struggling, it's crucial to provide support that helps them regain their footing. To navigate this challenge:
How do you help team members who are feeling overwhelmed?
Dealing with a struggling employee who's overwhelmed. How can you support them to meet expectations?
When an employee is struggling, it's crucial to provide support that helps them regain their footing. To navigate this challenge:
How do you help team members who are feeling overwhelmed?
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Supporting an overwhelmed employee requires empathy and clear guidance. Start by having a private conversation to understand their challenges, listening without judgment. Help them prioritize tasks by breaking down complex responsibilities into manageable steps. Provide resources or additional training if needed, and consider adjusting deadlines to reduce pressure. Set realistic, clear expectations, and offer ongoing support through regular check-ins. Encouraging open communication and showing understanding can build their confidence and help them meet expectations more effectively.
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Here is how you can support them to meet expectations- Coach them, Give clear instruction Provide them with support materials to achieve goals Monitor Performance Constant Feedback to improve Give them breathing space & Place tasks based on priorities
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Take them offsite for a walk… Talk about non work things and walk alongside each other to reduce any tension… If fitness allows then get a bit breathless by increasing pace if fitness isn’t so good, lean over a fence and just breathe nice and steady… On the way back talk for a moment about the importance of self care and the support that’s out there… Have a cuppa when you get back and ask them to think about what one change they could make today to start afresh tomorrow… I think the power of a walk and fresh air is so restorative!
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Creating a safe space for them to express their concerns. Listen actively and validate their feelings. Collaborate on a plan that includes prioritizing tasks and setting realistic goals. Offer additional resources like training or peer support to build their confidence. Schedule regular check-ins to track progress and adjust the plan as needed. Celebrate their achievements, no matter how small, to keep them motivated. By showing genuine care and providing practical support, you can help them regain their footing and thrive in their role.
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Supporting an overwhelmed employee involves providing guidance, resources, and encouragement while helping them develop strategies to manage their workload. Here’s how you can help them meet expectations effectively: Start with a Private and Supportive Conversation Acknowledge their feelings: Begin by showing empathy and understanding. Let them know you’ve noticed they’re struggling and are there to help, not to reprimand. Listen actively: Allow them to share their challenges and concerns. This will help you identify the root cause of their stress, such as workload, skill gaps, or personal issues. Clarify Expectations and Priorities Review their goals: Break down their responsibilities and clarify what’s most important.