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Last updated on 2024年8月9日

Dealing with a challenging team member in meetings. How can you effectively manage their resistance?

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Navigating the complexities of team dynamics can be a challenging aspect of professional life, especially when it comes to handling resistant members during meetings. As someone tasked with facilitating team interactions, it's important to approach such situations with a blend of empathy and strategy. When a team member consistently exhibits resistance, it can disrupt the flow of ideas and hinder the group's progress. Your role is to manage this resistance effectively, ensuring that meetings remain productive while also addressing the concerns of the challenging individual. By doing so, you not only maintain the meeting's focus but also foster an environment where all members feel heard and respected.

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Philemon Hassan

NCE., B.sc (Ed) Econs., CCA., ACCrFA.,CPM.,MIPMA., HR Professional
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??Ayudo a Madres Emprendedoras digitales a crear sus propios métodos y estrategias para alcanzar sus sue?os |…

1 Understand Them

To effectively manage a challenging team member, it's crucial to first seek to understand their perspective. Listen actively to their concerns and try to identify the root causes of their resistance . It may stem from personal insecurities, a lack of understanding of the meeting's objectives, or disagreement with the team's direction. By demonstrating empathy and showing that you value their input , you can often reduce their defensiveness and open up a dialogue. This understanding can also help you tailor your approach to address their specific issues, making it easier to guide them back towards constructive participation in the meeting.

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Philemon Hassan

NCE., B.sc (Ed) Econs., CCA., ACCrFA.,CPM.,MIPMA., HR Professional
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Try to understand them. This brings to fore the idea of emotional intelligence. Understand their unique circumstances. Their challenges and how best you can be of help. Be an emphatic listener. Evaluate job expectations. Review work load: Give them time out to rest. Fatigue and emotional stress make people develop work place resistance.

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??Ayudo a Madres Emprendedoras digitales a crear sus propios métodos y estrategias para alcanzar sus sue?os | ??Escritora | ????Consultora de Neuroproductividad Consciente | ????Coach de Bienestar y Desarrollo Integral
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Escuchar activamente, demostrar empatía y valorar su opinión puede reducir su actitud defensiva y abrir un diálogo productivo. No olvides que comprender es esencial, pero no basta con escuchar. Necesitamos descodificar la resistencia. ?Qué miedos o frustraciones subyacen? ?Se sienten desvalorizado o sobrepasado? La empatía es el primer paso, pero la curiosidad es la clave. Probemos con preguntas abiertas y reflexivas que los inviten a explorar sus pensamientos y sentimientos de manera más profunda.

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Roberto Vulc?o

MO?O DE CONVéS ( Ordinary Seaman ) | MFC ( River Able Seaman) NR 20, NR 23, NR 30, NR 33 e NR 35 | SUPERVISOR DE SEGURAN?A PATRIMONIAL | LIDER DE EQUIPE | BRIGADA DE INCêNDIO | OPERADOR DE MáQUINAS PESADAS e CNH D.
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As reuni?es é um espa?o aberto para muitas espectativas , muitos veem como situa??es de rotinas , outros como uma perda de tempo e nada e nada de novo. A posi??o do líder é muito importante para a maximiza??o dos debates, ouvir as partes , suas perspectivas e frustra??es faz parte de seu engajamento. Abrir a oportunidade de todos se manifestarem e saber mediar os conflitos tornam o líder um grande representante de sua equipe, mostrando que em momentos delicados todos podem contar com seu gestor.

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2 Set Expectations

Clear expectations are the foundation of productive meetings, especially when dealing with resistant team members. Before the meeting begins, outline the goals, agenda, and expected behavior for all participants. This clarity helps prevent misunderstandings and provides a benchmark against which you can measure participation. If a challenging team member deviates from these expectations, gently remind them of the agreed-upon norms. This not only reinforces the structure of the meeting but also ensures that everyone is aware of their role in contributing to the team's objectives.

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??Ayudo a Madres Emprendedoras digitales a crear sus propios métodos y estrategias para alcanzar sus sue?os | ??Escritora | ????Consultora de Neuroproductividad Consciente | ????Coach de Bienestar y Desarrollo Integral
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En lugar de solo imponer expectativas, involucremos al equipo en la co-creación de un contrato psicológico de reunión. Esto fomenta el sentido de pertenencia y el compromiso. Podemos utilizar técnicas como la lluvia de ideas para definir juntos lo que constituye una reunión exitosa y respetuosa. Esto no solo clarifica las expectativas, sino que también valida las perspectivas de todos los miembros del equipo.

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3 Foster Inclusion

Inclusion goes a long way in managing resistance. When a team member feels excluded or undervalued, they're more likely to resist or disengage. Strive to create an inclusive atmosphere by encouraging all members to contribute and acknowledging their input. Use open-ended questions to draw out quieter members, including the resistant individual, and make sure their ideas are considered alongside others'. This sense of belonging can diminish resistance and promote a more cooperative team dynamic.

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??Ayudo a Madres Emprendedoras digitales a crear sus propios métodos y estrategias para alcanzar sus sue?os | ??Escritora | ????Consultora de Neuroproductividad Consciente | ????Coach de Bienestar y Desarrollo Integral
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La inclusión va más allá de dar voz a todos. Se trata de valorar las diferentes perspectivas y experiencias. Podemos crear espacios seguros para que los miembros del equipo compartan sus puntos de vista, sin miedo al juicio. También te recomiendo utilizar herramientas digitales como Blind, donde cada miembro del equipo pueda compartir sus ideas y opiniones de forma anónima.

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4 Provide Support

Sometimes resistance is a cry for help. Offer support to the challenging team member by providing resources or additional guidance that can help them overcome their obstacles. Whether it's further training on a topic they're struggling with or more context for the decisions being made, your support can alleviate their concerns and reduce resistance. By showing that you're invested in their success, you foster a more positive and collaborative relationship.

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??Ayudo a Madres Emprendedoras digitales a crear sus propios métodos y estrategias para alcanzar sus sue?os | ??Escritora | ????Consultora de Neuroproductividad Consciente | ????Coach de Bienestar y Desarrollo Integral
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Ofrece una mentoría personalizada para ayudar a los miembros del equipo a desarrollar las habilidades y conocimientos necesarios para participar de manera efectiva. Puedes identificar a un/a mentor/a dentro del equipo o fuera de él, según las necesidades individuales.

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5 Address Conflict

When resistance turns into conflict, it's essential to address it promptly and effectively . Ignoring it only allows tensions to escalate, potentially derailing the entire meeting. Approach the situation calmly and objectively, facilitating a discussion that allows all parties to express their viewpoints. Seek to find common ground or compromise where possible. Your role is to mediate and guide the conversation toward a resolution that respects everyone's contributions while keeping the meeting's objectives in focus.

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6 Reflect and Adapt

After the meeting, take time to reflect on the resistant behavior and your responses to it. Consider what strategies worked well and where there might be room for improvement. Use this insight to adapt your approach for future interactions. Continuous reflection and adaptation are key to becoming more effective at managing challenging team members and ensuring that meetings are productive spaces for all involved.

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Dealing with a challenging team member in meetings. How can you effectively manage their resistance?

1

2

3

4

5

6

1 Understand Them

2 Set Expectations

3 Foster Inclusion

4 Provide Support

5 Address Conflict

6 Reflect and Adapt

Team Facilitation

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Dealing with a challenging team member in meetings. How can you effectively manage their resistance?

1

2

3

4

5

6

1 Understand Them

2 Set Expectations

3 Foster Inclusion

4 Provide Support

5 Address Conflict

6 Reflect and Adapt

Team Facilitation

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感谢您的反馈

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