Conflicts arise between engineering plans and operations at mining sites. How do you bridge the gap?
Conflicts between engineering plans and operations at mining sites can disrupt productivity and safety. Effective communication and collaboration can help bridge this gap. Here's how to align both teams:
What strategies have worked for you in aligning engineering and operations at mining sites?
Conflicts arise between engineering plans and operations at mining sites. How do you bridge the gap?
Conflicts between engineering plans and operations at mining sites can disrupt productivity and safety. Effective communication and collaboration can help bridge this gap. Here's how to align both teams:
What strategies have worked for you in aligning engineering and operations at mining sites?
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One of the good ways of bridging this gap is to keep the team focus on the End Goal, Bring everyone to the same room and align their views with the goal, then start asking them how to achieve this goal, by doing that everyone owns the goal and their relevant part of the goal, everyone will feel that they are part of this success, It also makes everyone in the team feels included and heard
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The mindset of operation teams is production target and money... The powerfull comunication to production team is how much cost impact and if they do not follow our commendation design and sequence.. Many engineer construct tge comunication and the reason only by saying safety without calculating the cost of loss money impact
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One thing I’ve found really helpful is having clear and transparent communication. It’s important to be specific about what you need and why you need it while also being open to questions or feedback. Neither the planners nor the operations team are always right—it’s often about how each side perceives the situation based on their roles and responsibilities. That’s where collaboration comes in. When both teams work together and communicate properly, it creates a bridge between their perspectives. By fostering open dialogue and mutual understanding, you can resolve conflicts and find solutions that work for everyone.
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Include and seek input from the operations team leaders during the design stage. This way they have "buy in" in the design and are more inclined to follow it. This also eliminates conflicts between the groups and if changes are required during operations, then it is a much smoother process of collaboration and outcome. This is really a form of cross-functional teams in practice.
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Explain the challenge (the "why"), solution as an integrated team to develop a plan to solve the challenge (create buy-in), recognize that the goal is to solve the challenge and be humble to understand that there is very likely more than one right answer that will get you there.
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