You’ve just invested in new technology for your company. How do you measure its effectiveness?

2 Collect baseline data

Once you have defined your goals and metrics, you need to collect some baseline data to compare the performance of the new technology with the old one. This means measuring the current state of your processes, systems, and outcomes before you introduce the new technology. You can use various methods to collect baseline data, such as surveys, interviews, observations, tests, or analytics. The more data you have, the more accurate and reliable your evaluation will be.

3 Implement the new technology

After you have collected the baseline data, you can proceed with the implementation of the new technology. Depending on the type and complexity of the new technology, this may involve different steps, such as installation, configuration, testing, training, or migration. You should follow the best practices and guidelines for your operating system and the new technology to ensure a smooth and successful transition. You should also communicate with your stakeholders and users about the benefits and expectations of the new technology, and provide them with adequate support and feedback.

4 Monitor and measure the results

Once the new technology is up and running, you need to monitor and measure its performance and impact over time. You should use the same metrics and methods that you used for the baseline data, and compare them with the results of the new technology. You should also collect qualitative data, such as feedback, testimonials, or reviews from your users and customers, to assess their satisfaction and experience with the new technology. You should analyze the data and identify the strengths and weaknesses of the new technology, and how it affects your goals and outcomes.

5 Adjust and improve

Based on the data and feedback that you collect, you should evaluate whether the new technology is meeting your expectations and delivering the value that you anticipated. If not, you should identify the reasons and factors that are hindering or limiting its effectiveness, and make adjustments and improvements accordingly. You may need to tweak some settings, fix some bugs, update some features, or provide more training or support to your users. You should also keep track of any changes or updates that are made to the new technology, and how they affect its performance and impact.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?