You've just hosted satisfied guests. How do you get them to share their positive experience online?

Normally to give a reason to leave a comment after their stay. Build guest relations with them and farewell them upon departure. Telling them how important to leave their comment for the potential guest and to the hotel as their experience reflected in the review will help a lot to attract others and build hotel reputation. Mention that all their comments will be considered and that hotel will be always improving services to deserve their stay. Send the farewell letter thanking them for their stay and appreciation with QR or links of the Reviews website desired and asking them to repeat the stay for better experience. Replying to the reviews in professional standard guest reviews reply.

1. Ask them directly - Simply ask your guests if they would be willing to share their experience online and provide them with links to your profiles. 2. Offer incentives - by offering them a discount on their next stay or a small gift in exchange for a glowing review 3. Make it easy - Provide them with simple, step-by-step instructions on how to leave a review on popular platforms like TripAdvisor or Airbnb. 4. Show appreciation - A simple thank you goes a long way in building a positive relationship with your guests and encouraging them to leave more reviews in the future. Consider offering a small token of appreciation, such as a discount on their next stay or a personalized thank you note, to show your gratitude.

You really need to be careful when you get satisfied guests , as if you just ask them to post a good review online might seem you are just opportunistic and not genuine. I m a big believer of what Gary Vee has said (and is also the title of one of his books) : "Jab jab jab right hook " which basically means give give give and then ask. So instead of asking right away just show your gratitude to the guest, offer him something on the house, write down what he loves (food, a specific table, wine etc) so you can personalise your service to him next time and once the ice is broken , then you can through the idea of a review. But most chances are that if you do all that, he will post an amazing review before you even ask him to.

- Personalised Thank You: Send a heartfelt thank you message, showing genuine appreciation for their stay. - Highlight Their Experience: Mention specific positive moments they enjoyed, encouraging them to share it online. - Subtle Reminder: Gently remind them how their feedback helps other travelers and supports your business. - Follow Up: After a few days, follow up with a note of gratitude, inviting them to share their experience.

After hosting satisfied guests, encourage them to share their positive experience online by expressing genuine appreciation for their stay. At checkout or shortly after their departure, mention how much their feedback means to you and your business. Politely ask if they would consider leaving a review on platforms like TripAdvisor, Google, or social media. Make it easy by providing direct links or QR codes to the review sites. You can also offer a small incentive, such as a discount on their next stay or a complimentary service, as a thank you for their time. A personal follow-up email can also serve as a gentle reminder, reinforcing your appreciation and making the process convenient for them.

Discounts or Upgrades, Offer a discount on their next stay or an upgrade as a token of appreciation for sharing their experience online. Loyalty Points, If your hotel has a loyalty program, consider offering additional points for a review. Entry into a Prize Draw, Enter guests into a monthly prize draw for a free weekend stay or a gift card if they leave a review.

Direct Links, Provide direct links to your hotel’s profiles on popular review sites like TripAdvisor, Google Reviews, or Yelp in your thank you email. Instructions, Offer simple, step-by-step instructions on how to leave a review, especially for guests who might not be familiar with the process. Mobile-Friendly Options, Ensure that the review process is mobile-friendly, as many guests may choose to write reviews from their phones.

- Encourage Feedback: Politely request reviews at checkout, emphasising how valuable their feedback is. - Provide Direct Links: Share easy-to-use links to review sites via email or text, making the process seamless. - Offer Incentives: Consider small incentives, like discounts on future stays, to motivate guests to leave reviews. - Follow Up: Send a personalised thank you note, reminding them to share their positive experience online.

Tailored Messages,Address the guest by name and mention specific aspects of their stay that they enjoyed, like a particular service, amenity, or staff member they praised. Follow Up on Feedback,If they provided feedback during their stay, mention how you appreciated it and how it would benefit others to hear their thoughts. Staff Involvement,Encourage staff members who had direct interactions with the guests to ask for reviews, as this can create a more personal connection.

Send a thank you note (professionally) by using email, to express your appreciation for their support, asking gently to leave a review. Make it personalized by mentioning some details from their stay. Once they leave a review, thank them, and build a healthy relationship with them to keep the ongoing business.