You've faced criticism after a failed mobile design project. How can you turn feedback into success?

Revisar primero el framework de trabajo, para que este aporte a poder recuperarse rápidamente. Dar foco nuevamente al dolor o necesidad, para desarrollar posibles soluciones, medir y recalibrar los pro y contras. Recomiendo siempre hacer un pre-mortem para tener planes y alternativas a probar a futuro. Iterar es parte del proceso, no debería ser gran problema.

2 points here: 1. Negative and destructive criticism isn’t very productive in the workplace. Constructive feedback, on the other hand, is much more effective for fostering growth and improvement. Building a culture of respectful feedback enhances team collaboration and innovation, leading to better results and a more positive work environment. 2. Designers, stop being defensive! ..which is absolutely natural, but, ... they won't hurt you :) Being open to criticism without getting defensive is crucial for success. By listening to feedback, we can learn and develop.

When faced with criticism, my first step is to shift my mindset. For instance, in a past project where users found the navigation confusing, instead of taking it personally, I saw it as a chance to refine my design skills. By listening to user feedback without defensiveness, I could understand their frustrations and begin to see specific areas needing improvement. This approach not only helped in reworking the design but also in gaining a deeper understanding of user needs.

First, it’s important to understand that criticism is not a bad thing. When our design isn't serving its intended purpose, it often needs to be revised. In any UI design project, a designer presents different design variations to stakeholders and selects the one that best aligns with the business idea, effectively solves user problems, and fits the brand identity. As designers, we should not consider our work as final. Designs are continuously judged based on functionality, purpose, and effectiveness. When receiving feedback, it’s important to assess whether the design aligns with the original idea and how it can better address user needs and sometimes even employer requirements.

After gathering user feedback, the next crucial step is thorough analysis. Identify common themes and recurring issues to pinpoint critical problems. Distinguish between subjective opinions and objective usability issues, and prioritize feedback based on its impact on user experience and core functionality. This approach ensures your mobile design addresses the most significant pain points, leading to a more user-friendly product.

After collecting feedback, I focus on identifying patterns. In a particular project, users repeatedly mentioned that the interface felt cluttered. By analyzing this common theme, I was able to distinguish between general dissatisfaction and specific usability issues. Prioritizing feedback based on its impact on the user experience and functionality allowed me to address the most pressing concerns first, ensuring that the redesign tackled the core problems effectively.

Tout à fait, les études de marchés, les tests internes ou élargis sont là pour nous permettre d’appréhender au mieux notre manière de répondre à un besoin, mais en définitif, seules les véritables retours des utilisateurs valideront ou pas le produit et nous apporteront les retours nécessaires à faire progresser le produit

After receiving feedback on your design, carefully analyze and prioritize the points. Utilize available tools for usability suggestions.

Once you’ve collected the feedback, the next step is thorough analysis to uncover common themes or recurring issues that users are experiencing. This analysis is crucial for identifying the most critical problems that need addressing. It’s essential to distinguish between subjective opinions and objective usability issues to ensure a balanced approach. Prioritize the feedback based on its impact on the user experience and the core functionality of your mobile design, focusing on changes that will make the most significant difference for your users.

With analyzed feedback, I plan my redesign strategy meticulously. In a scenario where feedback indicated poor readability, my plan involved tweaking font sizes, adjusting color contrasts, and improving spacing. Setting clear, achievable goals for these changes helped keep the redesign process focused and manageable. This structured approach ensured that each step was deliberate and aligned with the overall objective of enhancing the user experience.

To turn feedback into success after a failed mobile design project, it’s essential to do the opposite of the following points: Ignore all feedback and keep doing exactly what was done before. Blame the users for not understanding the brilliant design. Make no changes and insist that everyone else is wrong. Complain about the feedback to anyone who will listen, without considering any constructive points. Refuse to collaborate with others who might offer helpful insights. Avoid any further testing or user research, because obviously, the designer knows best. Repeat the same mistakes in the next project, because consistency is key!

Iterative design fosters accessibility. Create checklists for changes and new design ideas before starting iterations, applying them incrementally. Additionally, have a checklist ready before conducting usability tests to facilitate quick and repetitive changes.

"We are running a marathon, not a sprint." Dramatic changes at once require a lot of research, excellent analytical skills, and resources. And even in that case, it's not a guarantee of success. Moreover, it's very difficult to understand which change worked well when you change the entire flow at once. It's better to do it step by step. Change features, test them respectively, gather the data, and move forward. In this framework, there are fewer risks of getting nonsense data that won't help you. Great designers are the ones who understand all the risks in the business.

Quickly iterating on your design to address feedback is essential. Using rapid prototyping tools allows you to make and test changes swiftly without extensive development time. It’s more effective to implement incremental changes and test each one, rather than attempting a complete overhaul all at once. This approach enables you to measure the effectiveness of each change, ensuring you are consistently moving in the right direction and making informed improvements to the design.

Keeping stakeholders and users informed is crucial. Clear communication about what changes are being made and why they are beneficial helps rebuild trust and shows your commitment to delivering a superior product. Sharing updates and obtaining real-time feedback whenever possible ensures that modifications are well-received and align with user expectations. This continuous loop of feedback and communication fosters a collaborative environment, enhancing the overall effectiveness of your design improvements.

Clear communication is key when updating your mobile design. For instance, when we introduced a new navigation feature, we shared detailed updates with our users, explaining its benefits and how it would improve their experience. This transparency helped rebuild trust and demonstrated our commitment to delivering a superior product. We also gathered real-time feedback, ensuring our changes met user expectations and enhanced overall satisfaction.

Oui, une application mobile est installée sur le terminal d’un utilisateur, d’une certaine manière elle fait partie de son intimité. Il est primordial que l’application ne soit pas per?ue comme invasive, une transparence et une interaction avec l’utilisateur peuvent aider dans cette optique

Maintain a version history and backlog to track design changes for easy reference by you and your team. Stay in communication with stakeholders to keep them updated about the changes you make.

Understanding the failing designs and further having a design audit to find the main reason of failed design. 1. Creating a road map for the design changes. 2. Re iterating the failed design after getting feedbacks, and communicating with the stake holders. 3. Using proper testing techniques and methods for better success metrics.

Always be curious about data. Work closely with the testing team to learn from their discoveries and keep them in mind. It's like health assurance for your future designs. Once you develop that habit, your brain will generate patterns that warn you in similar situations. Do your research about your industries as well! E-commerce, Fintech, Blogs, etc. They all have different UX strategies that require unique approaches. The more data you gather about your failures, the more multidimensional a designer you will become.

First of all, you have to define the failure you've just experienced. Failure can be many things. It might not be just the design. I could be navigation, systematic, connectivity, etc. Once you pinpoint the root cause of failure, use that feedback to improve the issues and learn from those mistakes. "Success is not final, failure is not fatal: It is the courage to continue that counts."

Overall, mobile design requires a lot of attention to detail, analytical skills, and collaboration skills. It's beneficial for you as a designer to understand the global picture while working on feedback. Dive into the business goals and balance them with user pain points. Don't get emotional with the feedback, but take it seriously. Take notes and address it, but don't take it personally. Allowing emotions to influence your decision-making will only slow you down.