To navigate this VR feedback maze: Always Data dive: Grab and expand each feedback orb. Look for patterns in the virtual space – cluster similar comments, watch for recurring themes floating by. Second - User avatars: Summon 3D models of your test users. Are certain types of users consistently giving similar feedback? Arrange them in groups to spot trends. Third - Experience replay: Step into a virtual replay of user sessions. Watch their actions in slow-mo. Are the pain points visible, even if not mentioned? Fourth - Prototype tweaks: Use your VR tools to make quick adjustments to your prototype. Test variations on the fly, seeing real-time impact. Finally - Team huddle: Gather your dev team's avatars in a virtual war room. What you think?

Strong conflicting feedback may indicate you need to prioritise a user type, or provide a choice for different preferences. With VR, new users may find something difficult or overwhelming while advanced users find it simplistic (tasks or the interface) When I was building VR dollhouse Dollface, I included broken vase puzzles. These were tough for beginners but boring for people with any experience. I saw I would have to either abandon dexterity based challenges, pitch specifically at either beginners or advanced users and adjust the challenge in one direction, or provide level-based play. Challenge was not a main goal so I decided to remove this kind of challenge altogether, which refocussed the experience on open, creative interactions.

? When Testing VR Prototypes with conflicting feedback: Segment responses into user segments or experience levels. Search for patterns in areas that cause frustration across many users. Focus on those pieces of feedback that also align with your product vision, while addressing key usability issues. Run follow-up tests to resolve as many of the conflicting opinions as possible. Continue to communicate back to the testers where you are explaining why decisions were made one way over another. Key takeaway: Conflicting feedback provides the opportunity to refine the product by focusing on core user needs.

Identify patterns by grouping users based on experience level, preferences, or demographics. This can help you understand which group prefers what, making it easier to prioritize feedback. Focus on feedback related to essential aspects like ease of use, comfort, and performance. Sometimes, the loudest feedback isn’t the most critical, so prioritize solving core issues first. Run multiple rounds of testing with updated versions of the VR system. This will allow you to see if the conflicting feedback resolves itself over time as the system improves.

Even if feedback seems contradictory, try to find any underlying patterns or themes. Some issues might be phrased differently by users but could relate to the same fundamental problem, like comfort or ease of use. Consider dividing users into different groups based on their experience level, familiarity with VR, or other factors. More experienced users might have different expectations compared to beginners. This way, you can tailor the design to specific user needs or create different versions for various user segments.