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You're struggling to track your problem-solving progress. What's the best way to get back on track?

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Problem-solving is a valuable skill that can help you overcome challenges, improve your performance, and achieve your goals. But sometimes, you may feel stuck, frustrated, or unsure about how to measure your progress and learn from your mistakes. How can you get back on track and become a more effective problem-solver? Here are some tips to help you.

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1 Identify the problem

The first step to solving any problem is to clearly define what it is and why it matters. You can use a simple question format to help you: What is the problem? What are its causes? What are its effects? What are the goals or criteria for a good solution? By answering these questions, you can narrow down the scope of the problem, understand its root causes, and establish a clear direction for your problem-solving process.

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Nupur S.

Result-Oriented | E-commerce Loss Mitigation | Cost Optimization | MBA | 11 years Experience
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Definitely, the first step to solving any problem is knowing what exactly the problem is, what all the contributing factors of the problem are, and how we can mitigate the problem. First of all, we need to do the root cause analysis (RCA) and, after collecting multiple reasons that could lead to this problem, arrange one meeting with all stakeholders involved in the process and discuss all the pros and cons of it. Based on the consequences, we can take further steps to slow down the issues by taking actions immediately, or for the losses already done, we can take necessary actions against the people, process, and product through product training, process re-engineering, and product modifications.

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2 Break it down

Some problems may seem too complex or overwhelming to tackle at once. That's why it's helpful to break them down into smaller, manageable subproblems that you can solve one by one. You can use different strategies to do this, such as brainstorming, mind mapping, or flowcharting. Breaking down a problem can help you see the connections, patterns, and gaps in your information, as well as prioritize the most important or urgent aspects of the problem.

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Michael Parent

I help operations leaders make data-driven decisions | Lean Six Sigma Master Black Belt
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High level flow-charting is absolutely critical. All problems are the results or outputs of a process - a sequence of steps. Understanding this sequence, and how your problem is shaped as a result of this sequence. Consider a tornado - almost impossible to stop on once its started, but looking at the conditions that make a tornado (air pressure, change of wind speed, rotation). Understanding these factors have led to countless saved lives.

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Nupur S.

Result-Oriented | E-commerce Loss Mitigation | Cost Optimization | MBA | 11 years Experience
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Yes, every problem we face is a contribution of sub-problems, so breaking them down is very crucial. Let's understand this with one of my transport management domain user cases. Problem: Customers orders got delayed, resulting in poor customer ratings and fewer orders. Solution: We need to identify which sub-problems could result in a dissatisfied customer experience and dropped sales, both of which are equally important for any organization. So, sub-problems we need to jot down here: Insufficient inventory. Items were not ready to dispatch at the seller's end. Vehicles/bikers are not reached on time to connect the order with customers on time. Technology issues, if any, faced by the company. Next step is to take 1 by 1 and solve them

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Tan Poh Yee

Advocate & Solicitor | L&D | ESG | Writer | Researcher | INFJ
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This is so true. A journey of a thousand miles begins with a single step. Let's say you are assigned a task of drafting a statement of claim for a civil action for breach of contract. It may appear scary in the first place, but once you break it down, you will be able to see the connection and the steps. 1. Understand what is your client's claim about. 2. Decide the issue of law involved, say, misrepresentation. Check for elements to establish misrepresentation. 3. Check if your client's claim fulfils the elements. 4. Draft the facts that will fulfil those elements and the remedies that your client is seeking for. 5. Show the draft to your clients for comments. 6. Once ok, sign off and file statement of claim in court. Done!

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3 Choose a method

There are many different methods and tools that you can use to solve problems, depending on the nature, context, and complexity of the problem. Some common methods include trial and error, logic, intuition, creativity, analysis, synthesis, and evaluation. You can also use frameworks or models that guide you through a systematic process of problem-solving, such as the scientific method, the PDCA cycle, or the IDEAL model. Choosing a method that suits your problem can help you structure your thinking, generate ideas, and test solutions.

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4 Track your progress

One of the most important but often overlooked aspects of problem-solving is tracking your progress. This means monitoring and measuring how well you are moving towards your goals, how effective your solutions are, and what challenges or obstacles you are facing. Tracking your progress can help you stay focused, motivated, and flexible, as well as identify what works and what doesn't. You can use different tools to track your progress, such as checklists, logs, journals, charts, or graphs.

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5 Learn from feedback

Another key aspect of problem-solving is learning from feedback. This means seeking and receiving input from others, such as your peers, mentors, customers, or stakeholders, as well as from yourself, such as your observations, reflections, or emotions. Learning from feedback can help you improve your problem-solving skills, enhance your solutions, and avoid repeating mistakes. You can use different techniques to learn from feedback, such as asking questions, listening actively, summarizing, or paraphrasing.

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6 Celebrate your success

The final step to solving any problem is to celebrate your success. This means acknowledging and appreciating your efforts, achievements, and learnings, as well as rewarding yourself and others who helped you along the way. Celebrating your success can help you boost your confidence, motivation, and satisfaction, as well as reinforce your problem-solving habits. You can celebrate your success in different ways, such as sharing your story, expressing gratitude, or treating yourself.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Tan Poh Yee

Advocate & Solicitor | L&D | ESG | Writer | Researcher | INFJ
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Ask. If you don't know, always ask those who know for guidance. Ask and you will get the answer. But before asking, please make sure you have put some effort to find the answer.

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You're struggling to track your problem-solving progress. What's the best way to get back on track?

1

2

3

4

5

6

7

1 Identify the problem

2 Break it down

3 Choose a method

4 Track your progress

5 Learn from feedback

6 Celebrate your success

7 Here’s what else to consider

Problem Solving

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You're struggling to track your problem-solving progress. What's the best way to get back on track?

1

2

3

4

5

6

7

1 Identify the problem

2 Break it down

3 Choose a method

4 Track your progress

5 Learn from feedback

6 Celebrate your success

7 Here’s what else to consider

Problem Solving

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