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You’re struggling to get your point across. How can you improve your communication skills?

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Communication is a vital skill for any career, especially if you want to be a leader. But sometimes, you may feel like you’re not getting your message across effectively, or that others don’t understand or appreciate your ideas. This can lead to frustration, confusion, and conflict. How can you improve your communication skills and become more persuasive, clear, and confident? Here are some tips to help you out.

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Karen Govou

? Passionnée des mots, des échanges et des rencontres, je fonctionne avec le ?? Transmettre est pour moi un besoin ??

1 Know your audience

Before you communicate, think about who you’re talking to and what they need to know. What are their goals, interests, concerns, and expectations? How do they prefer to receive information: verbally, visually, or in writing? How much detail do they want? How can you tailor your communication style to suit them? By knowing your audience, you can adapt your message and tone to make it more relevant, engaging, and respectful.

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Karen Govou

? Passionnée des mots, des échanges et des rencontres, je fonctionne avec le ?? Transmettre est pour moi un besoin ??
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Une chose qui peut être très utile c'est de créer des personas: Le persona est le client type. Plus on a de renseignement sur lui, mieux s'est. C'est une sorte de carte d'identité détaillée d'une de notre cible. Cela comprend également ses freins. Ensuite nous pouvons créer une communication adaptée à ce persona qui représente notre cible.

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2 Plan your message

Don’t just wing it when you have something important to say. Plan your message ahead of time and make sure it has a clear purpose, structure, and outcome. What is the main point you want to convey? What are the supporting arguments or evidence? What do you want your audience to do or feel after hearing your message? How will you open and close your communication? By planning your message, you can avoid rambling, confusing, or forgetting key points.

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Adrian (Ado) Ninnes

People & Culture Nerd │ Performance & Development Product Owner | AI explorer │ Podcast Co-host | Weekly Career Game+ Newsletter
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Crafting a clear message is like building a house! A strong foundation and structure ensure your point is understood. Here's how to lay the bricks: - Know Your Blueprint: Before you speak, determine your goal. - Gather Your Building Blocks: Identify supporting arguments and evidence to solidify your point. - Visualise the Outcome: Imagine how you want the audience to feel or what action you want them to take after hearing you. - Set a Strong Foundation & Roof: Craft a clear opening and closing to frame your message and leave a lasting impression. Bonus Tip: Anticipate questions like a builder considers different weather conditions. Be prepared to address potential roadblocks in understanding.

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3 Use clear and simple language

Don’t try to impress your audience with jargon, acronyms, or complex words. Use clear and simple language that anyone can understand. Avoid ambiguous, vague, or passive expressions that can create misunderstandings or doubts. Use concrete, specific, and active words that convey your meaning and intention. Use examples, stories, or analogies to illustrate your points and make them more memorable.

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Karen Govou

? Passionnée des mots, des échanges et des rencontres, je fonctionne avec le ?? Transmettre est pour moi un besoin ??
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Beaucoup pense que pour être légitime il faut utiliser un langage technique mais en faisant ?a vous prenez le risque de perdre une grande partie de votre audience. L'expertise ne dépend pas du langage utilisé bien au contraire. Plus vous parviendrez à utiliser un langage simple, plus vous avez de chance de capter un public large et augmenter vos prospects.

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4 Listen actively and empathetically

Communication is not a one-way street. You also need to listen to your audience and show that you care about their opinions, feelings, and needs. Listen actively and empathetically by paying attention, asking questions, paraphrasing, and giving feedback. Don’t interrupt, judge, or argue with your audience. Try to understand their perspective and acknowledge their emotions. By listening actively and empathetically, you can build rapport, trust, and respect with your audience.

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Karen Govou

? Passionnée des mots, des échanges et des rencontres, je fonctionne avec le ?? Transmettre est pour moi un besoin ??
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L'empathie est une notion qui a de plus en plus d'importance dans le monde du travail. Quand on a la capacité de se mettre à la place des autres on sera plus apte à avoir un impact sur lui dans notre fa?on de communiquer. Le monde ne tourne pas autour de votre entreprise ou de vous. L'ouverture d'esprit est un des meilleur atout pour une communication réussie.

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5 Use non-verbal cues

Your communication is not only based on what you say, but also on how you say it and how you look. Your non-verbal cues, such as your voice, facial expressions, eye contact, gestures, posture, and appearance, can enhance or undermine your message. Use non-verbal cues that match your verbal message and show your confidence, enthusiasm, and sincerity. Avoid non-verbal cues that contradict your verbal message or show your nervousness, boredom, or hostility.

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6 Seek feedback and improve

Communication is a skill that can always be improved. Seek feedback from your audience and others on how you communicate and how you can do better. Ask for specific, constructive, and honest feedback on your strengths and weaknesses. Reflect on your communication experiences and learn from your mistakes and successes. Seek opportunities to practice and improve your communication skills in different settings and situations.

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Adrian (Ado) Ninnes

People & Culture Nerd │ Performance & Development Product Owner | AI explorer │ Podcast Co-host | Weekly Career Game+ Newsletter
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Seeking feedback and improving your communication is like taking your favorite video game to the next level. You might be a pretty good player, but there's always room for improvement. Asking for feedback is like getting advice from a pro gamer (experienced communicator). They can identify areas where you shine (strengths) and those hidden levels you haven't explored yet (weaknesses). Bonus "Ado" Tip: Feedback can feel like a boss battle, but it doesn't have to be scary! Focus on getting constructive feedback, not just criticism. This means getting specific tips on how to improve (like learning a new combo move in the game).

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Aman Haque

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Know your audience: Tailor your message to their needs and interests. Focus on benefits: Explain how your ideas benefit the listener. Highlight the value proposition of your message. Structure your message: Organize your thoughts logically. Start with a clear point, provide supporting evidence, and end with a takeaway. Actively listen: Pay attention to the other person's reactions and adjust your communication style accordingly. Practice empathy: See things from their perspective. Acknowledge their concerns and tailor your approach to bridge any gaps in understanding. Embrace different mediums: Consider the best way to deliver your message. Is a face-to-face conversation, email, or presentation more appropriate?

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You’re struggling to get your point across. How can you improve your communication skills?

1

2

3

4

5

6

7

1 Know your audience

2 Plan your message

3 Use clear and simple language

4 Listen actively and empathetically

5 Use non-verbal cues

6 Seek feedback and improve

7 Here’s what else to consider

Career Development

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You’re struggling to get your point across. How can you improve your communication skills?

1

2

3

4

5

6

7

1 Know your audience

2 Plan your message

3 Use clear and simple language

4 Listen actively and empathetically

5 Use non-verbal cues

6 Seek feedback and improve

7 Here’s what else to consider

Career Development

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感谢您的反馈

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