You're struggling to get your point across to colleagues. How can you make sure they understand you?

The P-Person step in my IMPACT? process emphasizes knowing your receiver and “personalizing” your message to the receiver. Here are some suggestions for enhancing this step: ? Understand the receiver’s personality traits: Introverts may prefer written communication or one-on-one conversations, while extroverts might thrive in group settings. Analytical individuals appreciate data, facts, and logical reasoning, whereas relational people value emotions, stories, and connections. ? Reflect on your communication style so you can adjust to the receiver: Adapt your approach based on whether you lean toward introversion or extroversion. Understand your natural inclination—whether you tend to focus on facts or build relationships.

Uma maneira eficiente que tem de conhecer nossa equipe é a análise de perfil comportamental, através desta ferramenta podemos entender como abordar e como o bate papo deverá ser direcionado, qual melhor forma de abordar eles e de que maneira eles v?o entender e receber as orienta??es.

Effective communication is crucial, especially in a professional setting. To ensure your colleagues understand you, prioritize clarity and conciseness. Avoid ambiguity and unnecessary filler words. Clear, direct communication leads to better understanding and action.

Utiliser des mots simples, mais précis. Aller directement au but ou à la cause. Ne passez pas par mille chemins. Celà évitera toute confusion.

Effective communication isn't just about speaking; it's equally about listening and empathizing. Many overlook the power of truly hearing others, preoccupied with being heard themselves. By actively listening and empathizing, we build trust and foster genuine relationships, paving the way for open and honest dialogue.

écouter c'est déjà valoriser l'autre. C'est l'écoute qui permettra de déterminer la base du problème pour pouvoir envisager une solution.

I would recommend a little self reflection on how you are communicating the idea you are trying to convey. Examine how it could be misconstrued or misunderstood. You may even try explaining the idea to someone outside of the conversation and see if they have the same difficulty. Think of who you are addressing. It could be that you are an expert on the subject matter and you are taking for granted key pieces of the information.

Bridge the Gap between you and the receiver by choosing the best message and method (M Step in my IMPACT Process). Here are a few tips to align your Message and Method with the receiver’s preferences: ? Introverted Receiver: Use written communication (emails, memos) for clarity. Provide detailed information and avoid overwhelming them. ? Extroverted Receiver: Engage in face-to-face conversations or virtual meetings. Be open, expressive, and enthusiastic. ? Analytical Receiver: Present data, statistics, and evidence. Organize your message logically. ? Relational Receiver: Share stories, anecdotes, and personal experiences. Connect emotionally and emphasize relationships.

The GROW framework offers a structured approach to clear communication, particularly effective in overcoming challenges with colleagues. It stands for Goal, Reality, Options, and Way Forward. Start by clearly defining the Goal of your communication to capture attention. Then, describe the Reality: the current situation and expectations. This can involve asking open-ended questions to gauge understanding. Next, explore Options: different approaches or solutions based on the goal and reality. Finally, propose a Way Forward, ending with a clear call to action, guiding your audience towards the desired outcome. By tailoring this framework to your audience, you can enhance understanding and facilitate more effective communication.

La communication n'échappe pas à la règle. Bien au contraire, il faut appliquer ces petites astuces pour s'accommoder et être plus apte à maintenir une relation saine avec ses collègues.