登录查看更多内容

Last updated on 2024年7月14日

You're striving to excel in leadership. How can you leverage communication to build trust and credibility?

由人工智能和领英社区提供技术支持

In the quest to become an exceptional leader, understanding the pivotal role of communication is crucial. It's not just about conveying messages; it's about building a bridge of trust and credibility with your team. This connection is the foundation of effective leadership. By mastering the art of interpersonal communication, you can ensure that your intentions, expectations, and feedback are not only understood but also respected and valued. Remember, the way you communicate can either construct or corrode the trust you've worked hard to establish.

此文章中的业界达人

由社区从 4 条内容中精选。了解更多

Michael Backes

CTPO | Co-Founder at Receeve | Building AI Products & Organizations
Emmanuel kwame Owusu

SENIOR @UCC | Procurement & Supply Chain Management | Scholar @FAI | McKinsey Forward Fellow | ALX AiCE Graduate |…
Aristides Chalo

Co-Founder & General Managing Partner at STATEMENT M&C and STATEMENT Academy ; SVP of Business at Mirantes Technology

1 Active Listening

Active listening is a cornerstone of effective communication and leadership. By fully concentrating on what is being said, rather than passively 'hearing' the message of the speaker, you demonstrate respect and open-mindedness. Show that you value your team members' input by maintaining eye contact , nodding, and providing feedback that summarizes their points. This fosters a supportive environment where ideas can flourish and individuals feel acknowledged. In turn, this can significantly boost trust and credibility in your leadership.

添加您的观点

Emmanuel kwame Owusu

SENIOR @UCC | Procurement & Supply Chain Management | Scholar @FAI | McKinsey Forward Fellow | ALX AiCE Graduate | Procurement/Supply Chain Specialist | Human Resource Expert | Data Visualization
举报内容
The act of leadership is to serve, and to serve means to attend to the needs of people. One cannot serve without hearing from the people. As a leader, you must pay attention to what the your people say and with your knowledge and expertise, serve them accordingly.

已翻译

赞
Aristides Chalo

Co-Founder & General Managing Partner at STATEMENT M&C and STATEMENT Academy ; SVP of Business at Mirantes Technology
举报内容
Active listening is more than just a communication skill; it's a leadership superpower. When you genuinely focus on what your team members are saying, you're not only absorbing information but also sending a powerful message: "I value you. Your voice matters." This seemingly simple act of paying attention can foster a culture of respect, open dialogue, and collaboration. By maintaining eye contact, nodding in agreement, and summarizing their key points, you show that you're truly engaged and understand their perspective. This creates a sense of psychological safety, encouraging your team to share ideas, concerns, and feedback without fear of judgment.

已翻译

赞

2 Clear Messaging

Clarity in communication is non-negotiable when aiming to build trust and credibility. Ensure your messages are concise and direct to avoid misunderstandings. Use simple language and be specific about your expectations and the reasons behind them. When your team understands the 'why' of your decisions, they are more likely to trust your judgment and feel confident in your leadership. Clear messaging also involves being transparent about both successes and failures, which can strengthen credibility.

添加您的观点

3 Consistent Behavior

Consistency in your words and actions is vital for trustworthiness. If you say one thing but do another, it can quickly undermine your credibility. Ensure that your communication aligns with your behavior and that you follow through on promises and commitments. This reliability will make your team feel secure in your leadership and more willing to commit to the direction you set. Consistency also means being steady in your communication style, which helps create a predictable and trusting environment.

添加您的观点

Michael Backes

CTPO | Co-Founder at Receeve | Building AI Products & Organizations
举报内容
Over the years, I’ve seen what the chaotic, here today, over there tomorrow type of communication and behavior does to teams. They effectively get stuck. Who wants to move forward when the decision may change tomorrow (or the blame). One thing that I’ve done over the years is to just write down the key points that I would like to lean on. First, you have put a bit of thought into it, so that’ll help. Then those points are there as a reminder, whether writing an email, running a staff meeting, or even posting an internal video update. Even in a more critical situation, you’ve got them more easily in mind. Then over-do it. Once is never enough. Take each chance as a practice rep, because one-and-done would be as inconsistent as before.

已翻译

赞

4 Empathic Engagement

Empathy is a powerful tool in leadership communication. By showing that you understand and share the feelings of your team, you create a deep connection that transcends mere transactional interactions. Engage with empathy by acknowledging the challenges faced by others and expressing genuine concern. This approach not only builds trust but also encourages openness, as team members feel safe to share their thoughts and concerns without fear of dismissal.

添加您的观点

5 Feedback Loop

Creating a feedback loop is an integral part of building trust and credibility. Encourage open dialogue by asking for feedback on your leadership and communication style. Be receptive to what you hear and show a willingness to adapt based on constructive criticism. Additionally, provide regular, constructive feedback to your team to aid their development. This two-way communication demonstrates that you value growth and continuous improvement, which can enhance trust in your leadership.

添加您的观点

6 Personal Integrity

Personal integrity is the bedrock upon which trust and credibility are built. Uphold strong moral principles in all your communications and interactions. When you consistently demonstrate honesty, fairness, and respect, your team will see you as a credible leader who can be trusted. Personal integrity also means admitting mistakes and taking responsibility for them, which can significantly increase your team's respect and trust in your leadership capabilities.

添加您的观点

Emma Gray

Performance Specialist | Founder at Empathrive
举报内容
Genuine integrity ensures that our character is perceived as honest, trustworthy and credible. Taking accountability when necessary, genuinely engaging with people in a meaningful way and acting in a way that aligns with words, all project integrity. It's not possible to falsify integrity, instilling it as a great character trait for building trust.

已翻译

赞

Interpersonal Communication

+ 关注

给文章评分

我们借助人工智能创建了此文章。您认为这篇文章怎么样？

很棒不太好

举报此文章

查看全部

You're striving to excel in leadership. How can you leverage communication to build trust and credibility?

1

2

3

4

5

6

1 Active Listening

2 Clear Messaging

3 Consistent Behavior

4 Empathic Engagement

5 Feedback Loop

6 Personal Integrity

Interpersonal Communication

给文章评分

感谢您的反馈

更多Interpersonal Communication相关文章

更多相关阅读内容

You're striving to excel in leadership. How can you leverage communication to build trust and credibility?

1

2

3

4

5

6

1 Active Listening

2 Clear Messaging

3 Consistent Behavior

4 Empathic Engagement

5 Feedback Loop

6 Personal Integrity

Interpersonal Communication

给文章评分

感谢您的反馈

查看其他技能