You're starting a career in Import/Export Operations. What soft skills should you focus on?

1 Communication skills

Communication is vital for any import/export professional, as you will need to interact with various parties, such as suppliers, customers, freight forwarders, customs agents, and regulators. You will also need to use different modes and channels of communication, such as emails, phone calls, reports, contracts, and invoices. To communicate effectively, you need to be clear, concise, courteous, and respectful. You also need to be able to listen actively, ask relevant questions, provide feedback, and confirm understanding. Additionally, you need to be aware of the cultural and linguistic differences that may affect your communication, and adjust your style and tone accordingly.

2 Teamwork skills

Teamwork is another crucial skill for import/export operations, as you will often work with other people within and outside your organization. You will need to cooperate, coordinate, and collaborate with your colleagues, managers, and external partners to achieve common goals and deliver quality results. To work well in a team, you need to be reliable, responsible, supportive, and flexible. You also need to respect the diversity and opinions of others, share information and resources, resolve conflicts constructively, and celebrate successes.

4 Adaptability skills

Adaptability is a vital skill for import/export operations, as you will deal with changing and uncertain situations in a global context. You will need to cope with fluctuations in demand, supply, prices, and regulations. You will also need to respond to emergencies, disruptions, and opportunities. To adapt well, you need to be flexible, agile, and resourceful. You also need to embrace change, learn new skills, and seek feedback. Furthermore, you need to be curious, open-minded, and respectful of different cultures and norms.

5 Self-management skills

Self-management is an important skill for import/export operations, as you will need to work independently and efficiently in a fast-paced and complex environment. You will need to plan, organize, prioritize, and execute your tasks and projects. You will also need to manage your time, resources, and stress. To self-manage well, you need to be self-motivated, self-disciplined, and self-aware. You also need to set SMART goals, monitor your progress, and evaluate your performance. Additionally, you need to balance your work and life, and take care of your health and well-being.

6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?