You’re a QA professional. What are the most common conflicts you face?

? Differences in priorities: Developers focus on building features, while QA focuses on finding bugs. ? Communication gaps: Misunderstandings or lack of clear communication between teams. ? Timeline pressures: Developers may feel QA testing slows down the release process.

- Communication Gaps / Differences in understanding how the features work E2E, integrate with other modules/applications. - Environment issues : (We all have heard, Its working on my machine, the issue is in the environment you're running on.) -Impact Analysis: - Handling last-minute merge requests.

Remove the barriers. This description even promotes a them vs us opinion. I work in an environment where there is real collaboration, kicks offs on every work item, mobbing or pairing (including QA) is the default. These things lead to a joint understanding, lead to better tests being written up front. Sounds a bit like shift left :-) Forget the test pyramid, forget demands about code coverage in unit tests which just leads to poor test quality. Give your dev a cuddle and work with them closely to write fast feedback tests that test the code at the right level, at the right time, with the right amount of detail. You will gain respect. Step through the code (even if you can't read it) with the developer and you will gain an understanding.

Quality of a product doesn’t rely on timelines rather the efficiency of it. Qa needs to think out of box from general testing standards and procedures. Exploring a product digs deep bugs than following age old traditional methods let QA be given a platform equivalent to devs where they write their own code similarly let Qa make their own test techniques Conflicts arise when Devs/ Stakeholders have delivery rush but QA wants to have a product tested thoroughly. Failures in production then point back only to QA. Having QA participate When and Where needed solves Conflicts. Involve QA with Clients QA knows all odds and evens of product & market,To avoid conflicts Give QA What they need Time,Resources,Space,Judgment & Clear Communication

One of the deepest conflicts between dev and QA team that I have faced was caused by the perception that quality is QA only responsibility. Because of this perception, there was an enormous pushback against the processes that we were introducing to enforce quality checks on every stage of product development.

Project managers oversee the planning and execution of a project, while QA ensures that the project meets quality standards through testing and evaluation.

One of the issues in the project is that quality is not defined at the beginning of the project. For example, what does quality mean to us in a project. Once quality is defined, understood by the project stakeholders, you get the buy-in from all stakeholders on quality related matters. This facilitates planning the QA activities where all concerned will execute and monitor these activities effectively.

With my experience, I can say that in Manufacturing Quality Assurance, conflicts often arise between project managers and QA teams due to differing priorities. Like: ?? Project managers may prioritize deadlines and budgets over thorough testing, while QA professionals focus on ensuring product quality. ?? Clear communication, ?? education on QA's value, and negotiation on testing scope are vital for alignment. So, I try fostering collaboration and ensure that both parties, i.e., them and me, work towards delivering high-quality products within constraints, even though we might resemble the Harvey and Litt of our field. (Obviously here Harvey is used as a reference for me ?? [Series: SUITS])

In projects, there is a constant balance between budget, time, quality. But setting priorities is not QA professional's accountability. QA's role is to provide the most accurate message on the quality of delivered system. This information can later on be used by a project manager or a product team to take the best decision on priorities, release time, etc. The QA's outcome is essential for those decision makers and shall be much appreciated. Thus, the risk of a "Project manager vs QA" is very low.

In my view, the bond between project managers and QA engineers is pivotal for project success and risk management. It's crucial for project managers to embrace the perspective of QA engineers, valuing quality over deadlines. This mindset sets the tone for the entire project, steering it away from rushed and buggy outcomes. By nurturing a collaborative relationship and ensuring a shared focus on quality, project managers and QA engineers can effectively mitigate risks and deliver successful projects that meet high standards.

? Expectations vs. reality: Clients may have expectations that do not align with practical QA outcomes. ? Understanding of QA process: Clients might not fully understand the QA process and its time requirements. ? Feedback and changes: Client feedback leading to changes in scope that impact QA timelines and processes.

In my 10 years as a QA consultant, I've always try to balance between the rush to market and the importance of quality. The push for rapid release is understandable; businesses are always eager to capitalize on new features to stay competitive and meet immediate market demands. and I always have the conflicting views with client on temptation to release faster especially when it happens with the compromising the testing. I believe releasing a product without thorough testing can compromise user experience, loose the trust, and, ultimately, harm the business more than a delayed release would. Quick and Clear communication help me to convince a client and make quality aware.

As a QA professional, conflicts with clients, are common but still not so common. I try to Align client expectations, which sometimes can be challenging. But I try doing that by: 1. Clear communication ??, 2. Thorough understanding of client needs ??, and 3. Crucial proactive management of change requests As I really believe in: "Transparency fosters trust and collaboration, mitigating conflicts." By prioritizing client satisfaction and addressing concerns promptly, successful outcomes have always been achievable to me.

QA vs DevOps Changes in infrastructure settings by the DevOps team could be quite challenging, especially without alarming in advance. Dependencies from it could affect conflict in many areas of work all specialists from teams.

For me the most typical problem I see is that organisations define a project by functional scope and detailed benefits that are isolated from the end user 'real-world use of the system' context. This leads to a situation where an organisation can define good requirements (and this is rare), build the stuff and test it well, but still find they've missed the point - the user can't use it.

? Usability issues: Users may encounter usability issues that were not identified during QA testing. ? Feature expectations: Users might have expectations for features or functionality that differ from what was tested. ? Post-release bugs: Users discovering bugs post-release that were not caught during the QA process.

The common difference between a user and QA is there is no need for a user to know the functionality! but as a QA it’s our job to make sure to share proper use cases to user before releasing the product so that the user understands it and make sure to utilise the docs shared for any queries and raise a valid bug if needed which will help us in resolving the conflicts!

User: A person who interacts with a product or service, typically seeking information, assistance, or functionality. QA: Quality Assurance, a process or team responsible for ensuring that a product or service meets specified requirements and quality standards through testing and evaluation.

The system use cases should guide the blueprint of the user requirements specification prior to testing and these are known best by the user. Ensure that the user is integrated early into the project as a subject matter expert, especially during functional testing planning, as they know best the intended use of the system.

When the build is live and used by the users(customers), they may find few issues in it. QA tries his/her best to make the build bug free. But there are so many devices of different screen sizes and resolutions, it is hard to cover all of them. When the customer reports a bug, it is fixed at high priority.

"Internal QA Team Conflict" ? Methodology differences: Conflicts within the QA team over the best testing methodologies to employ. ? Resource competition: Competition within the team for limited testing resources or tools. ? Priority disagreements: Different opinions on which features or bugs to prioritize for testing. "Resolutions : " ? Promote a quality culture across all departments, highlighting collective responsibility. ? Implement Continuous Quality Improvement (CQI) models for QA process optimization. ? Develop training programs on quality standards for all team members. ? Example: Cross-departmental workshops on quality awareness at a financial firm reduced defect rates significantly.

Conflicts can arise in various scenarios, such as: Disagreements with your program or project manager over testing estimates. Discrepancies with user requirements as outlined by the business analyst. Developers disputing defects reported by testers. Project managers aiming to release a product despite a significant number of unresolved defects. Project managers reducing the number of test cycles to meet release deadlines. Testers facing scrutiny for bugs that make their way into UAT or Production environments. Effectively managing conflicts involves fostering open communication and collaborative problem-solving, ensuring all parties focus on common goals and remain flexible to find mutually beneficial solutions.

One of the challenges is *not* receiving applications for testing on time. Often, QA testing time is encroached upon by ongoing development, leaving the QA team with limited time to conduct thorough testing. This impacts the performance of the test team and also affects delivery timelines.

Throughout my professional career, I have encountered one of the most recurrent obstacles: **lack of communication** among all parties involved. This issue, which manifests in various conflicts, is crucial to address. It is essential that everyone involved not only listens but also understands what is needed or requested. If I were to enumerate the main conflicts, I would highlight the following aspects: -Lack of Collaboration: The results can be negatively affected. -Lack of Empathy: Others' perspectives and needs are essential for conflict resolution. -Insufficient Support: Without proper backing, efforts to achieve objectives may be compromised. -Divergent Objectives: Teamwork becomes challenging, and optimal results may not be achieved.

Common conflicts can arise from differing priorities between teams, unclear requirements or expectations, and challenges in implementing quality processes within project timelines. Other conflict arise through discrepancies in project scope and requirements, disagreements over the severity of defects, and challenges in coordinating testing efforts with development schedules.