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You're a personal coach. How can you build trust with your team members?

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As a personal coach, you want to help your team members achieve their goals, overcome challenges, and grow as individuals. But to do that effectively, you need to establish trust with them. Trust is the foundation of any successful coaching relationship, and it can make or break your team's performance and satisfaction. How can you build trust with your team members? Here are some tips to follow.

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Andreas Melin

Driving Leadership Growth | Empowering UX Teams | Agile Transformation Coach
Alessia Poletti

Mental Coach | Director Global Performance & Strategy - Learning & Enablement
Bulelwa Mahura

Social Worker in Private Practice at Sunflower Haven Life Coaching

1 Be authentic

One of the best ways to build trust is to be yourself. Don't try to act like someone you're not, or pretend to have all the answers. Show your team members that you're human, and that you care about them as people. Share your own experiences, challenges, and successes, and be honest about your strengths and weaknesses. By being authentic, you'll create a safe and supportive environment for your team members to open up and share their own stories.

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Alessia Poletti

Mental Coach | Director Global Performance & Strategy - Learning & Enablement
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Consider how someone you are talking to would answer 3 questions about you: 1. “Do you care for me?” – Demonstrate that you truly care about others. Stop fretting about your needs and pay attention to theirs. 2 . “Can you help me?” – Great salespeople live by this timeworn but true maxim: “Nobody wants to be sold, but everyone wants to be helped.” The same applies to Coaching. 3 . “Can I trust you?” – Empathy between people is vital, but trust is even more critical. You will never connect with anyone if you are untrustworthy.

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Andreas Melin

Driving Leadership Growth | Empowering UX Teams | Agile Transformation Coach
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Coaching is powerful and as a powerful method you need to be careful how you are using it. I believe it is of utmost importance that you have consent before using coaching as a method. I have seen coaching gone wrong when used on someone without consent. The person felt manipulated.

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2 Listen actively

Another key to building trust is to listen to your team members. Don't just hear what they say, but pay attention to how they say it, and what they don't say. Ask open-ended questions, and encourage them to express their thoughts and feelings. Don't interrupt, judge, or offer unsolicited advice. Instead, show empathy, curiosity, and respect. By listening actively, you'll demonstrate that you value your team members' opinions and perspectives, and that you want to understand them better.

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Andreas Melin

Driving Leadership Growth | Empowering UX Teams | Agile Transformation Coach
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As a coach you know that active listening is one of the pilars. But by repeating what you just heard your coachee saying so that this person can listen actively to it's own words is very powerful.

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3 Give feedback

A third way to build trust is to give feedback to your team members. Feedback is essential for learning, growth, and improvement, and it can help your team members achieve their goals and overcome their challenges. But feedback can also be tricky, as it can trigger defensiveness, resentment, or anxiety. To give feedback effectively, you need to be clear, specific, and constructive. Focus on the behavior, not the person, and use examples and evidence. Balance the positive and the negative, and offer suggestions and support. By giving feedback, you'll show that you care about your team members' development and success, and that you want to help them grow.

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4 Set expectations

A fourth way to build trust is to set expectations with your team members. Expectations are the guidelines and standards that define your coaching relationship, and they can help you and your team members work together more smoothly and efficiently. To set expectations, you need to communicate clearly, openly, and regularly. Discuss your roles and responsibilities, your goals and objectives, your methods and tools, and your timelines and milestones. Agree on how you'll communicate, collaborate, and evaluate progress. By setting expectations, you'll create a sense of clarity, alignment, and accountability for your team members, and avoid misunderstandings and conflicts.

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Bryan Powell, PCC, CPBA, CPMA

Creating Optimal Performance in Teams I Leadership Coach I PhD (c) Performance Psychology I Coaching Geek I Forbes Coaches Council
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In my experience coaching teams it becomes a curious topic when we discuss the level of trust that has been built together. There can be a lack of clarity and time spent in building out what success looks like in creating a team that trusts in each other at a high level. Hold consistent conversations focused on developing trust within the team. Make time for activities that will build the rapport and allow the team to reach it's full potential. Each member of your team has different needs when it comest to trust. Establish your culture and define it's meaning between everyone so that there is focus, clarity, and intention in keeping this foundational top of mind when it comes to the growth of the team.

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5 Follow through

A fifth way to build trust is to follow through with your team members. Follow through means doing what you say you'll do, and delivering on your promises and commitments. It also means being reliable, consistent, and responsive. If you say you'll call, call. If you say you'll send a resource, send it. If you say you'll give feedback, give it. And if you can't do something, let your team members know as soon as possible, and explain why. By following through, you'll prove that you're trustworthy, dependable, and respectful, and that you take your coaching relationship seriously.

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Andreas Melin

Driving Leadership Growth | Empowering UX Teams | Agile Transformation Coach
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When you have a coaching relation with someone it is easy in the moment to believe in your own powers to remember a follow up and maybe you will. However, knowing myself I have promised myself to help me on the remembering part and by doing so I manage to follow up on my commitments to my coachee much better. Create your own system that suits your needs

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6 Celebrate success

A sixth way to build trust is to celebrate success with your team members. Celebrating success means acknowledging and appreciating your team members' achievements, efforts, and contributions. It also means sharing and celebrating your own successes, and inviting your team members to join you. Celebrating success can boost your team members' confidence, motivation, and satisfaction, and strengthen your bond and rapport. To celebrate success, you need to be specific, timely, and genuine. Recognize your team members' accomplishments, and express gratitude and praise. Share your own wins, and thank your team members for their support. By celebrating success, you'll show that you're proud of your team members, and that you enjoy working with them.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Bulelwa Mahura

Social Worker in Private Practice at Sunflower Haven Life Coaching
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One thing I've found helpful is to be flexible. Don't stick rigidly to rules. Consider unique circumstances that may warrant doing things differently. This is part of treating your team members as whole human beings, not just employees. They may be parents, sons or daughters looking after aging parents or battling a health condition. As much as we try to keep the workplace professional and formal, it's important to recognise that people cannot split themselves. Personal lives will overlap with professional lives. This just needs to be managed in constructive ways.

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You're a personal coach. How can you build trust with your team members?

1

2

3

4

5

6

7

1 Be authentic

2 Listen actively

3 Give feedback

4 Set expectations

5 Follow through

6 Celebrate success

7 Here’s what else to consider

Personal Coaching

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You're a personal coach. How can you build trust with your team members?

1

2

3

4

5

6

7

1 Be authentic

2 Listen actively

3 Give feedback

4 Set expectations

5 Follow through

6 Celebrate success

7 Here’s what else to consider

Personal Coaching

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