You're overseeing golf course maintenance. How do you bridge the communication gap with course managers?
Effective communication with course managers is essential for maintaining a pristine golf course. Here's how you can bridge the gap:
What strategies have worked for you in improving communication with course managers?
You're overseeing golf course maintenance. How do you bridge the communication gap with course managers?
Effective communication with course managers is essential for maintaining a pristine golf course. Here's how you can bridge the gap:
What strategies have worked for you in improving communication with course managers?
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Laurie Frutchey, superintendent at Black Diamond Ranch Country Club, a private, 27-hole golf course in Lecanto, Fla., has worked her way up through the ranks. Cross-training helped her develop the skills she needed to eventually head up maintenance operations, so it’s no surprise she offers the same opportunity to her employees. “What we try to do is train everybody to do every job,” says Frutchey, a five-year GCSAA member. “I don’t have a fairway operator. I don’t have a Sand Pro operator. I have somebody different do it every day. That way they don’t get bored; they don’t get burned out.”
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Bridging the communication gap with course managers requires regular, structured updates. I’d implement consistent check-ins, where we discuss maintenance plans, progress, and any issues that need attention. Sharing clear, concise reports and visual aids helps convey technical details effectively. Encouraging open dialogue ensures managers feel heard and allows us to align on priorities, making it easier to address challenges and maintain the course to high standards.
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