You're onboarding a new client who won't respond. How do you keep the process moving?
How do you handle a silent client? Share your strategies for keeping the onboarding process on track.
You're onboarding a new client who won't respond. How do you keep the process moving?
How do you handle a silent client? Share your strategies for keeping the onboarding process on track.
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?Paciencia y estrategia! Usa un enfoque multicanal: combina correos, llamadas y mensajes breves en redes como LinkedIn para captar su atención. Personaliza tu comunicación destacando el valor que obtendrán. Si no responde, ajusta la frecuencia de contacto sin ser invasivo y mantén el interés ofreciendo contenido útil o relevante. ?Persistir sin presión es clave!
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Firstly: Try to get an answer for the 1st why (Why Should I buy this prodcut/service?) Then try to find a hook for the 2nd why (Why Should I buy this prodcut/service from you?) Then remember Either you close the file or close the deal no LTO!
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Ask them if it’s still a priority for them, if not, what’s changed. Understand if they have the bandwidth for the onboarding requirements, and if not, who can help. Opportunity to upsell on professional services if they haven’t got the resources internally to lead the implementation themselves.