You're a new manager. How can you create a positive work environment?
As a new manager, you want to create a positive work environment where your team feels motivated, engaged, and productive. But how do you achieve that without being too bossy, too lenient, or too distant? One possible approach is to use motivational interviewing (MI), a skill that helps you elicit and strengthen your team's own reasons for change and improvement. MI is based on four principles: expressing empathy, developing discrepancy, rolling with resistance, and supporting self-efficacy. Here are some tips on how to apply these principles in your leadership role.
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