登录查看更多内容

You’re a new HR professional tasked with managing a diverse workforce. How do you build resilience?

由人工智能和领英社区提供技术支持

As a new HR professional, you might face many challenges and opportunities in managing a diverse workforce. Diversity can bring different perspectives, skills, and cultures to your organization, but it can also create conflicts, misunderstandings, and biases. How do you cope with these situations and help your employees thrive? How do you build resilience, the ability to bounce back from stress and adversity, and adapt to changing circumstances? Here are some tips to help you develop resilience as an HR professional and foster it in your team.

此文章中的业界达人

由社区从 7 条内容中精选。了解更多

Camila Pires Camara

Executiva de Recursos Humanos | M?e | Dedicada ao Desenvolvimento de Pessoas e Organiza??es.
Samuel Corza Mercado.

?? Estratega en RR.HH. | Gestión del Cambio | Desarrollo Organizacional | Compliance & Normatividad Laboral.
Ajay Verma

Manager at AU Bank

1 Understand diversity

Diversity is not just about visible differences, such as race, gender, or age. It also includes invisible differences, such as values, beliefs, personality, or cognitive style. To understand diversity, you need to be aware of your own assumptions and stereotypes, and how they affect your interactions with others. You also need to learn about the different dimensions of diversity, and how they influence people's behaviors, expectations, and needs. By understanding diversity, you can avoid making judgments based on superficial or inaccurate information, and instead appreciate the uniqueness and potential of each individual.

添加您的观点

Samuel Corza Mercado.

?? Estratega en RR.HH. | Gestión del Cambio | Desarrollo Organizacional | Compliance & Normatividad Laboral.
举报内容
Para entender la diversidad de la fuerza laboral, es necesario también tener en cuenta el contexto social y cultural, normas, valores y expectativas de cada sociedad Es imprescindible adoptar una actitud de aprendizaje continuo y de apertura al cambio. La diversidad es un fenómeno dinámico y complejo, que requiere de una constante actualización y revisión de las prácticas y los conocimientos. Los profesionales de Recursos Humanos deben estar dispuestos a escuchar, dialogar y colaborar con todos los involucrados en el proceso de diversidad, como los empleados, los clientes, los proveedores, autoridades, etc. Así se podrá crear una cultura organizacional que valore y aproveche la riqueza de la diversidad de la fuerza laboral.

已翻译

赞
Ajay Verma

Manager at AU Bank
举报内容
Comprehend diversity beyond visible traits like race or gender; include invisible aspects like values and cognitive styles. Be conscious of personal biases and stereotypes, understanding how they impact interactions. Learn about diverse dimensions to appreciate individual uniqueness.

已翻译

赞

2 Communicate effectively

Communication is key to building trust, rapport, and collaboration in a diverse workforce. However, communication can also be challenging, as different people may have different preferences, styles, or norms. To communicate effectively, you need to be respectful, empathetic, and open-minded. You also need to be clear, concise, and consistent in your messages, and use multiple channels and formats to reach your audience. Moreover, you need to listen actively, ask questions, and seek feedback, to ensure that you understand and are understood by others.

添加您的观点

Samuel Corza Mercado.

?? Estratega en RR.HH. | Gestión del Cambio | Desarrollo Organizacional | Compliance & Normatividad Laboral.
举报内容
La comunicación efectiva es fundamental, se trata de la capacidad de transmitir y recibir mensajes de forma clara, precisa y respetuosa, y es especialmente importante en una comunidad laboral diversa, donde conviven diferentes culturas, idiomas, edades, géneros, orientaciones sexuales, creencias, valores, etc. La comunicación se convierte en un factor clave para fomentar la inclusión, el respeto, la colaboración, y la innovación. Además, es una herramienta para la resiliencia, ya que permite afrontar los desafíos, aprender, y crecer. Te comparto algunas ideas para lograr comunicarte de forma efectiva: ?Escucha activamente. ?Adapta tu lenguaje. ?Valora la diversidad. ?Expresa tus emociones. ?Busca el feedback. ?Practica la resiliencia.

已翻译

赞
Ajay Verma

Manager at AU Bank
举报内容
Build trust and collaboration in a diverse workplace through effective communication. Be respectful, empathetic, and open-minded. Clearly convey messages using various channels. Actively listen, ask questions, and seek feedback for mutual understanding.

已翻译

赞

3 Manage conflict

Conflict is inevitable in any workplace, but it can be especially prevalent and complex in a diverse workforce. Conflict can arise from different opinions, interests, values, or goals, and it can affect performance, morale, and relationships. To manage conflict, you need to be proactive, constructive, and fair. You also need to be assertive, but not aggressive, and express your views and feelings without blaming or attacking others. Furthermore, you need to be flexible, creative, and collaborative, and look for win-win solutions that respect and satisfy the needs of all parties.

添加您的观点

Samuel Corza Mercado.

?? Estratega en RR.HH. | Gestión del Cambio | Desarrollo Organizacional | Compliance & Normatividad Laboral.
举报内容
El conflicto puede ser especialmente frecuente y complejo en una fuerza laboral diversa, y puede surgir de diferentes opiniones, intereses, valores, etc, y puede afectar el rendimiento, la moral y las relaciones. Por eso, es importante saber cómo gestionar los conflictos de manera efectiva. La diversidad puede ser una gran ventaja, ya que aporta diferentes perspectivas, experiencias y habilidades que pueden enriquecer el trabajo y la innovación. Aunque también puede generar malentendidos, tensiones y desacuerdos que pueden escalar a conflictos. Para gestionar los conflictos en una fuerza laboral diversa, recomiendo: ?Ser proactivo, constructivo y justo. ?Ser asertivo, pero no agresivo. ?Ser flexible, creativo y colaborativo.

已翻译

赞

4 Support learning

Learning is essential to building resilience, as it helps you and your employees grow, improve, and innovate. Learning can also help you cope with uncertainty, ambiguity, and change, as it enables you to acquire new knowledge, skills, and attitudes. To support learning, you need to create a culture of curiosity, feedback, and experimentation. You also need to provide opportunities and resources for formal and informal learning, such as training, mentoring, coaching, or peer learning. Additionally, you need to encourage reflection, evaluation, and application of learning, to ensure that it leads to action and results.

添加您的观点

Ajay Verma

Manager at AU Bank
举报内容
Foster resilience through learning by cultivating a culture of curiosity, feedback, and experimentation. Provide resources for formal and informal learning, including training, mentoring, coaching, and peer learning. Encourage reflection, evaluation, and practical application of acquired knowledge.

已翻译

赞

5 Promote well-being

Well-being is crucial to building resilience, as it affects your and your employees' physical, mental, and emotional health. Well-being can also influence your and your employees' motivation, engagement, and productivity. To promote well-being, you need to foster a positive and supportive work environment, where people feel valued, respected, and appreciated. You also need to help your employees balance their work and personal lives, and provide them with flexibility, autonomy, and recognition. Moreover, you need to model and encourage healthy behaviors, such as exercise, sleep, nutrition, or relaxation, and provide access to support services, such as counseling, wellness programs, or employee assistance programs.

添加您的观点

6 Celebrate diversity

Diversity is not only a challenge, but also an opportunity and a strength. Diversity can enrich your and your employees' experiences, perspectives, and creativity, and enhance your organization's performance, reputation, and competitiveness. To celebrate diversity, you need to acknowledge, appreciate, and leverage the differences and similarities among your employees. You also need to create a sense of belonging and inclusion, where everyone feels welcome, accepted, and valued. Furthermore, you need to recognize and reward the contributions and achievements of your diverse employees, and showcase their stories and successes.

添加您的观点

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

添加您的观点

Camila Pires Camara

Executiva de Recursos Humanos | M?e | Dedicada ao Desenvolvimento de Pessoas e Organiza??es.
举报内容
Estabele?a uma rela??o de confian?a através dos seguintes aspectos: - Alinhamento dos objetivos e expectativas; - Comunica??o clara e objetiva; - Ter empatia sempre como valor; - Respeitar os pontos de vistas; - Trabalhar no time o sentimento de acolhimento, pertencimento e inclus?o. -

已翻译

赞

HR Consulting

+ 关注

给文章评分

我们借助人工智能创建了此文章。您认为这篇文章怎么样？

很棒不太好

举报此文章

查看全部

You’re a new HR professional tasked with managing a diverse workforce. How do you build resilience?

1

2

3

4

5

6

7

1 Understand diversity

2 Communicate effectively

3 Manage conflict

4 Support learning

5 Promote well-being

6 Celebrate diversity

7 Here’s what else to consider

HR Consulting

给文章评分

感谢您的反馈

更多HR Consulting相关文章

更多相关阅读内容

You’re a new HR professional tasked with managing a diverse workforce. How do you build resilience?

1

2

3

4

5

6

7

1 Understand diversity

2 Communicate effectively

3 Manage conflict

4 Support learning

5 Promote well-being

6 Celebrate diversity

7 Here’s what else to consider

HR Consulting

给文章评分

感谢您的反馈

查看其他技能