You're navigating IT budget discussions with non-technical stakeholders. How can you earn their trust?

To earn trust during IT budget discussions with non-technical stakeholders, focus on clear, relatable communication. Avoid jargon and explain how proposed investments align with business goals, such as improving efficiency, security, or customer experience. Use real-world examples or case studies to show the value of technology. Break down costs into understandable categories, highlighting long-term savings or risk mitigation. Show transparency by sharing both essential and optional expenses, while being open to their concerns. Build rapport by emphasizing collaboration, demonstrating that IT decisions are driven by overall business success, not just technical needs.

To earn trust in IT budget discussions with non-technical stakeholders, focus on aligning IT spending with business value. Translate technical terms into outcomes they care about—such as efficiency, cost savings, or revenue growth. Present budgets in terms of ROI, using examples that illustrate how investments support their goals. Be transparent about costs, breaking them down into understandable categories, and discuss both risks and benefits. Listen actively to their concerns and be ready to adjust based on feedback. By speaking their language, linking IT to business impact, and demonstrating flexibility, you build trust and understanding.

Para conquistar a confian?a de partes interessadas n?o técnicas em discuss?es sobre or?amento de TI, traduzo a linguagem técnica em benefícios tangíveis para o negócio, mostrando como cada investimento se alinha aos objetivos estratégicos e gera retorno. Uso exemplos claros e compara??es que facilitem a compreens?o, mantenho total transparência sobre custos e benefícios, e estou sempre disponível para esclarecer dúvidas. Essa abordagem demonstra que o or?amento de TI é um catalisador para o crescimento e sucesso da empresa, fortalecendo a parceria com as partes interessadas.

Generally strategic alignment and phase-based approach would be key. Technology can enables business and serve as market differentiator! Values of proposed IT investments, depending on the industry may include improved efficiency, reduced costs, enhanced customer experience, faster time to market, driving revenue.