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You're about to meet your new team. How can you build trust and respect from the start?

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As a product engineer, you know how important it is to collaborate with your team members on designing, developing, and delivering solutions that meet customer needs and business goals. But what if you're joining a new team, or leading one for the first time? How can you build trust and respect from the start, and foster a positive and productive team culture? Here are some tips to help you make a great first impression and establish a strong rapport with your new team.

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Vlad Korobov

Product Design Director at Antithesis

1 Learn about them

Before you meet your new team, do some research on their backgrounds, roles, skills, and interests. You can look at their LinkedIn profiles, previous projects, or internal bios. This will help you understand their strengths, challenges, areas of expertise, and motivations. It will also show them that you care about who they are and what they do, and that you respect their contributions and achievements.

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Vlad Korobov

Product Design Director at Antithesis
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Absorb their learnings, knowledge, and perspectives so they can recognize that you understand them. This will take time. Until you comprehend a significant portion of what they are doing and how they're doing it, it may be difficult to build trust.

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Sinceray Jackson. She/Her/Hers

A High-Level Strategic, Technical, Digital Leader, & Coach with 25+ years of experience working in the IT, Retail, Non-Profit, Education, Financial Services sectors.
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Introduce myself to the staff, provide a background about myself, then learn about the staff and their background. Ask staff about any feedback regarding the department and working operations

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2 Introduce yourself

When you meet your new team, introduce yourself in a friendly and confident manner. Share some relevant information about yourself, such as your professional experience, your role and responsibilities, your goals and expectations, and your personal hobbies or passions. Be honest and authentic, and avoid bragging or exaggerating. You want to create a positive and memorable impression, but also a realistic and relatable one. You can also use some humor or storytelling to break the ice and make your introduction more engaging.

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3 Listen and ask questions

One of the best ways to build trust and respect with your new team is to listen and ask questions. Listening shows that you value their opinions, ideas, and feedback, and that you're open to learning from them. Asking questions shows that you're curious, interested, and eager to understand their perspectives, challenges, and needs. You can ask them about their current projects, their pain points, their goals, their preferences, their suggestions, or anything else that is relevant and respectful. Avoid interrupting, judging, or dominating the conversation. Instead, use active listening skills, such as paraphrasing, summarizing, clarifying, and empathizing.

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Daniel Steeves

Climate Solutions + Blockchain Delivering Quantifiable Change
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Listening is critical but I think the listening style and fashions have changed along with everything else. Part of what is listening, always was but is even more so these days, is visual as well as audible: providing valuable intelligence on team members. From how they listen, act and respond to learn about them / how to lead them, rather than make the easy to make but unfounded impressions, which is never productive.

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4 Share your vision and values

Another way to build trust and respect with your new team is to share your vision and values. Your vision is what you want to achieve with your team, and your values are what guide your actions and decisions. Sharing your vision and values helps your team understand your purpose, direction, and expectations, and how they align with the organization's mission and strategy. It also helps your team see how they fit into the bigger picture, and how their work matters and makes a difference. You can share your vision and values in a clear, concise, and compelling way, using examples, stories, or data to illustrate them.

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Vlad Korobov

Product Design Director at Antithesis
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I wouldn't share my vision or values until someone asks. Instead, I would ask them to share their vision and values, and then summarize what they've said to confirm my understanding.

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5 Show appreciation and recognition

Finally, you can build trust and respect with your new team by showing appreciation and recognition. Appreciation is expressing gratitude for what they do, and recognition is acknowledging how they do it. Showing appreciation and recognition makes your team feel valued, respected, and motivated. It also reinforces positive behaviors, outcomes, and attitudes. You can show appreciation and recognition in various ways, such as giving specific and timely feedback, celebrating successes and milestones, rewarding efforts and achievements, or simply saying thank you.

By following these tips, you can build trust and respect with your new team from the start, and create a solid foundation for a successful and satisfying collaboration.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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You're about to meet your new team. How can you build trust and respect from the start?

1

2

3

4

5

6

1 Learn about them

2 Introduce yourself

3 Listen and ask questions

4 Share your vision and values

5 Show appreciation and recognition

6 Here’s what else to consider

Product Engineering

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You're about to meet your new team. How can you build trust and respect from the start?

1

2

3

4

5

6

1 Learn about them

2 Introduce yourself

3 Listen and ask questions

4 Share your vision and values

5 Show appreciation and recognition

6 Here’s what else to consider

Product Engineering

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