You're managing a high-stress case. How can you build resilience to keep your cool?
Managing a high-stress case can take a toll on your mental and emotional health. You may feel overwhelmed, anxious, frustrated, or burned out. But you don't have to let stress get the best of you. You can build resilience, which is the ability to cope with adversity and bounce back from challenges. Here are some ways to boost your resilience and keep your cool as a case manager.