You’re looking for a new job. How can you make sure your problem-solving skills stand out?

1 Identify relevant examples

Before you apply for any job, you should review the job description and the company’s goals and values. Think of specific examples from your previous or current work experience that demonstrate how you applied your problem-solving skills to achieve positive outcomes. For example, you could describe how you improved a production process, resolved a quality issue, or reduced waste or costs. Use the STAR method (Situation, Task, Action, Result) to structure your examples and show how you used your skills in a clear and concise way.

2 Highlight your skills in your resume and cover letter

Your resume and cover letter are the first impressions you make on a hiring manager. You should use them to highlight your problem-solving skills and show how they match the requirements of the job. Use keywords and phrases from the job description and quantify your achievements with numbers or percentages. For example, you could write “Reduced downtime by 15% by implementing a preventive maintenance program” or “Increased customer satisfaction by 20% by solving complex technical issues”. Avoid vague or generic statements and focus on the value you can bring to the employer.

3 Prepare for behavioral questions

In a job interview, you will likely face behavioral questions that ask you to describe how you handled a specific situation or challenge in the past. These questions are designed to assess your problem-solving skills and how you approach different scenarios. You should prepare for these questions by reviewing your examples and practicing your answers using the STAR method. You should also anticipate potential follow-up questions that may probe deeper into your thought process, actions, and results. For example, you could be asked “How did you identify the root cause of the problem?” or “How did you measure the impact of your solution?”

4 Demonstrate your skills in action

Depending on the type of job you’re applying for, you may also have to demonstrate your problem-solving skills in action. This could involve taking a test, completing a case study, or participating in a simulation or role-play. These exercises are meant to evaluate your ability to apply your skills to a realistic or hypothetical problem and come up with a feasible and effective solution. You should approach these exercises with confidence and curiosity, and show your logical thinking, creativity, and communication skills. You should also explain your rationale and assumptions, and ask for clarification or feedback if needed.

5 Show your willingness to learn and improve

Problem-solving skills are not static, but dynamic and evolving. You should show your potential employer that you are willing to learn and improve your skills and that you are open to feedback and new challenges. You can do this by asking questions about the company’s problem-solving culture, methods, and tools, and by sharing how you keep yourself updated on the latest trends and best practices in your field. You can also mention any training, courses, or certifications you have completed or plan to pursue to enhance your skills.

6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?