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You're juggling conflicting stakeholder priorities in a project. How do you keep the focus intact?

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Managing conflicting stakeholder priorities is an intricate part of project leadership. As you navigate through the complexities of different needs and expectations, maintaining focus on the project's main objectives is crucial. The key lies in understanding the stakeholders, aligning their priorities with the project goals, and communicating effectively to ensure that everyone is on the same page. This can be challenging, but with the right strategies, you can keep your project on track while satisfying the key players involved.

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Rui Luiz Barbosa Filho, M.Sc ,DASM, HCMP 3G, PMI-PMOCP, PMP

CEO | Consultor | Mentor | Palestrante | Head de PMO | Gest?o de Projetos e Portfólios | Metodologias ágeis | Melhoria…

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1 Understand Needs

To keep your project focus intact amid conflicting stakeholder priorities, first, strive to understand the individual needs and concerns of each stakeholder. Engage in active listening during meetings and one-on-one conversations to truly grasp what each party considers a priority. This will not only help you build trust but also allow you to identify common ground and areas of potential compromise. Remember, your role is to balance these needs in a way that keeps the project aligned with its intended outcomes.

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Rui Luiz Barbosa Filho, M.Sc ,DASM, HCMP 3G, PMI-PMOCP, PMP

CEO | Consultor | Mentor | Palestrante | Head de PMO | Gest?o de Projetos e Portfólios | Metodologias ágeis | Melhoria de Processos | Lideran?a | Comunica??o | Gest?o de Mudan?a | LATAM Lead | PMI | PMOGA | ISO
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List all individuals or groups impacted by or interested in the project. This includes internal teams, clients, partners, regulators, and even the end-users. Understand their individual goals, needs, and expectations from the project. Use surveys, interviews, or workshops to gather this information. Not all stakeholders are equal. Identify key stakeholders whose needs are most critical to project success and those who have the most influence.

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2 Prioritize Goals

Once you have a clear understanding of stakeholder needs, prioritize these in relation to the project's main goals. Use a prioritization matrix to assess the impact and urgency of each requirement. This will help you to make informed decisions on what to focus on first. Communicate your prioritization strategy to all stakeholders, explaining how it aligns with the overall project objectives. This transparency ensures that even if not all priorities can be met immediately, there is a clear rationale behind your decisions.

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3 Effective Communication

Effective communication is the linchpin of managing stakeholder priorities. Ensure that you establish regular updates and open channels for feedback. Use simple, clear language to articulate project progress and how stakeholder priorities are being addressed. This reduces misunderstandings and keeps stakeholders engaged. Remember, your goal is to create a collaborative environment where everyone feels heard and understood.

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4 Negotiate Trade-offs

Inevitably, you'll face situations where trade-offs are necessary. When this happens, negotiate with stakeholders to reach a mutually beneficial agreement. Highlight the benefits of your proposed solution and be prepared to show flexibility in areas that are less critical to the project's success. Your aim is to find a balance that maintains project integrity while accommodating stakeholder interests as much as possible.

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5 Maintain Flexibility

Maintaining flexibility is essential when juggling conflicting priorities. Be prepared to reassess and adjust your project plan as needed. This agility allows you to respond to changing stakeholder needs without losing sight of the project's main objectives. However, ensure that any changes are well-documented and communicated to all stakeholders to maintain transparency and trust.

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6 Resolve Conflicts

Conflicts among stakeholders are common, but they needn't derail your project. When conflicts arise, address them promptly and seek to understand the underlying issues. Use conflict resolution techniques such as mediation or collaborative problem-solving to find a resolution that satisfies all parties. By fostering a cooperative atmosphere, you can turn conflicts into opportunities for strengthening the project's direction and stakeholder relationships.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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ámbar Ruiz Chaperón

Consultora de Empresas, ONG’s & Gobiernos para potenciar la atracción de IED, empleos o negocios. Speaker, Abogada & Agente Inmobiliario. Promotora de la inclusión. Derretida por el amor de un labrador retriever.
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Cuando vamos a empezar un proyecto yo trazo algo que en comunicación le llaman "líneas de anclaje" pero a mí me funcionan para liderar proyectos. Es algo así como cuando vas a un parque de diversiones y antes de empezar el recorrido estableces un punto de encuentro. Las líneas de anclaje es a donde tenemos que volver si nos empezamos a dispersar. Me lo repito y se lo repito al equipo casi como un mantra, y eso me ha servido para que ellos solitos retomen su centro.

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Luis Eduardo Reyes Plasencia

???? Padre orgulloso ?? Explorador incansable de ideas ?? Transformo ideas en realidades ?? Escribo para inspirar, ??? hablo para conectar y ?? aprendo para crecer ?? Innovador con visión para unir ideas y personas
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Mantener el enfoque en medio de prioridades conflictivas requiere comunicación clara, gestión efectiva de expectativas y un firme sentido de dirección. Primero, es esencial establecer y comunicar claramente los objetivos del proyecto a todas los stakeholders, asegurando que todos entiendan la visión y el propósito común. Luego, se deben priorizar las tareas basándose en el impacto y la urgencia, negociando compromisos cuando sea necesario. Mantener reuniones regulares y transparentes ayudará a alinear expectativas y resolver conflictos. Finalmente, la flexibilidad y adaptabilidad son claves para ajustar el plan cuando surgen cambios, siempre manteniendo el objetivo final en mente.

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You're juggling conflicting stakeholder priorities in a project. How do you keep the focus intact?

1

2

3

4

5

6

7

1 Understand Needs

2 Prioritize Goals

3 Effective Communication

4 Negotiate Trade-offs

5 Maintain Flexibility

6 Resolve Conflicts

7 Here’s what else to consider

Project Leadership

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You're juggling conflicting stakeholder priorities in a project. How do you keep the focus intact?

1

2

3

4

5

6

7

1 Understand Needs

2 Prioritize Goals

3 Effective Communication

4 Negotiate Trade-offs

5 Maintain Flexibility

6 Resolve Conflicts

7 Here’s what else to consider

Project Leadership

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