You're juggling client meetings and administrative tasks. How do you navigate last-minute changes with ease?

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In medical sales, your days are often a whirlwind of client meetings, presentations, and a constant stream of administrative duties. It's a dynamic environment where adaptability isn't just a nice-to-have; it's a necessity. When last-minute changes throw a wrench in your carefully planned schedule, you need a strategy to handle the chaos without missing a beat. Whether it's a rescheduled appointment or an urgent request from your team, staying calm and collected is key to navigating these disruptions with ease.

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Hichem ALEM

First Line Manager at (Boehringer Ingelheim) STA Training Manager
Gilson Bêtta Sevilha

Diretor de Projetos na Help Star | Engenheiro de Produ??o
Ashley Valeo

Senior Paralegal & Medical Biller

1 Prioritize Tasks

When unexpected changes arise, re-evaluating your to-do list becomes essential. Start by identifying which tasks are time-sensitive and which can be postponed. If a client meeting is moved up, it may take precedence over a report that's not due until the end of the week. However, always keep in mind the long-term implications of reshuffling your responsibilities. By prioritizing effectively, you ensure that you're not just reacting to the urgent, but also proactively managing the important.

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Hichem ALEM

First Line Manager at (Boehringer Ingelheim) STA Training Manager
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Le métier de Manager est fait de planification et de priorisation: -Classer par Urgent/Important vos taches ainsi tout changement de plan vous donnera le temps de passer a une autre tache. -Savoir déléguer en cas de votre non disponibilité. -Anticiper et communiquer efficacement avec vos clients ils doivent sentir la proximité et surtout de l'empathie dans votre approche.

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Gilson Bêtta Sevilha

Diretor de Projetos na Help Star | Engenheiro de Produ??o
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A gerencia de tarefas é importantíssimo na venda de matérias médicos, sempre tenha em mente que uma atividade pode demorar mais tempo que o planejado para ocorrer ent?o precisa ter mais gap entre tarefas

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2 Embrace Flexibility

Flexibility is your best ally in the fast-paced world of medical sales. If a client cancels at the last minute, use that time to tackle administrative tasks or prepare for future meetings. Being adaptable means having a plan B (and C) ready to go. This could involve shifting meetings to virtual platforms or adjusting presentation materials on the fly. Your ability to pivot quickly demonstrates professionalism and shows that you can handle the unpredictable nature of the industry.

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Gilson Bêtta Sevilha

Diretor de Projetos na Help Star | Engenheiro de Produ??o
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Ter a tecnologia para diminuir distancias, ter tarefas praticas e burocráticas, realizar diversas atividades com profissionais diferentes na mesma unidade pode ajudar a gerir o tempo para melhorar a eficiência.

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3 Leverage Technology

Technology is a powerful tool in managing last-minute changes. Utilize calendar apps to keep track of appointments and set reminders. Cloud-based document storage allows you to access and share files from anywhere, ensuring you're always prepared for impromptu discussions. Customer Relationship Management (CRM) systems are invaluable for keeping up with client interactions and can help you stay organized when your schedule gets thrown off course.

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Ashley Valeo

Senior Paralegal & Medical Biller
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In the fast-paced world of medical billing, unexpected changes are inevitable. We once had a day packed with back-to-back client meetings, only to have a crucial meeting rescheduled at the last minute. Thanks to our integrated scheduling software and communication tools, we quickly adjusted our agenda without missing a beat. By leveraging technology, we maintained seamless communication with our clients and efficiently handled administrative tasks. This experience reinforced our belief that embracing the right tools not only streamlines operations but also ensures that we can continue delivering top-notch service, even amidst the chaos of a busy day.

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Gilson Bêtta Sevilha

Diretor de Projetos na Help Star | Engenheiro de Produ??o
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A organiza??o da suas atividades primário na atividade de vendas, envie sua agenda no come?o da semana com o que pretende fazer e com quem for se encontrar, no ultimo dia da semana complete as atividades realizadas e as n?o realizadas e planeje a semana seguinte.

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Hichem ALEM

First Line Manager at (Boehringer Ingelheim) STA Training Manager
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La technologie permet une : *Meilleure organisation. *Time management de votre quotidien agenda. *Adaptabilité à vos clients :Zoom,Teams... afin de mieux répondre à leurs besoins. Attention juste à ne pas être débordé et avoir trop d'outils qui vont vous perturber. Communiquer à votre équipe ou clients le moyens que vous aller utiliser pour qu'ils s'y retrouvent et l'adoptent facilement.

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4 Communicate Effectively

Clear communication is crucial when dealing with schedule disruptions. If you need to reschedule a meeting, inform all parties as soon as possible and offer alternative options. Be transparent with your team about how changes impact your availability and workload. This not only helps in coordinating efforts but also builds trust. Effective communication minimizes confusion and ensures everyone is on the same page during times of change.

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5 Manage Stress

Last-minute changes can be stressful, but managing your stress is vital for maintaining performance and decision-making abilities. Develop stress-relief techniques such as deep breathing, short walks, or mindfulness exercises. Keeping a level head allows you to think clearly and respond to situations with composure. Remember, how you handle stress can also set the tone for your team and clients, so staying calm can have a ripple effect.

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Gilson Bêtta Sevilha

Diretor de Projetos na Help Star | Engenheiro de Produ??o
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Fazer atividades extra trabalho, como esporte e atividades manuais ajuda com o estresse. Atividades mentais podem ser executadas em qualquer lugar e em curtos períodos.

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Hichem ALEM

First Line Manager at (Boehringer Ingelheim) STA Training Manager
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Ahh le stress , soit déclencher ou inhibiteur de votre source de motivation. Peut ton s'y habituer ? Le gérer ? Voir l'accepter quotidiennement ! Pas aussi simple que ?a. -Ne Jamais prendre de décision dans un moment de colère savoir dire je vais y réfléchir donnez moi le temps c'est beaucoup plus healthy pour vous. -Analyser la situation,reformuler et demander conseils avant de réagir. -Toute choses qui impactera votre business ou relation professionnelle doit être structurer et bien évaluer. -l'intelligence émotionnelle est de mise (Ne jamais être submerger par vos jugments/ préjugés). Tout finira par changer et s'arrêter il suffit de s'armer de patience et être bien entouré.

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6 Stay Organized

Organization is the foundation that allows you to handle last-minute changes with ease. Keep detailed records of your clients and prospects, maintain an up-to-date calendar, and have a system for tracking follow-ups and tasks. When you're organized, you can quickly adjust to new information or altered plans without dropping the ball on other responsibilities. A structured approach to your workday provides the stability needed to manage the unpredictable.

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You're juggling client meetings and administrative tasks. How do you navigate last-minute changes with ease?

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2

3

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1 Prioritize Tasks

2 Embrace Flexibility

3 Leverage Technology

4 Communicate Effectively

5 Manage Stress

6 Stay Organized

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