You’re hiring a Program Coordinator. What are the top qualities you should look for?

1 Communication skills

A program coordinator needs to communicate effectively with different audiences, such as donors, partners, staff, volunteers, and beneficiaries. They need to be able to write clear and concise reports, proposals, and presentations, as well as speak confidently and persuasively in meetings and events. They also need to have good listening and feedback skills, as they have to understand the needs and expectations of their stakeholders and address any issues or concerns that may arise. A program coordinator with strong communication skills can build trust, rapport, and collaboration among the people involved in their programs.

2 Organizational skills

A program coordinator needs to have excellent organizational skills, as they have to manage multiple tasks, deadlines, and resources in a fast-paced and dynamic environment. They need to be able to prioritize, delegate, and monitor the progress and quality of their programs, as well as anticipate and mitigate any risks or challenges that may affect their outcomes. They also need to be able to use various tools and systems, such as calendars, spreadsheets, databases, and software, to keep track of their program data and documentation. A program coordinator with strong organizational skills can ensure that their programs are delivered on time, on budget, and on scope.

3 Problem-solving skills

A program coordinator needs to have good problem-solving skills, as they have to deal with unexpected situations and changes that may occur during their program implementation. They need to be able to analyze, evaluate, and adapt their program plans and strategies, as well as find creative and effective solutions to the issues and challenges they face. They also need to be able to learn from their mistakes and failures, as well as seek and apply feedback and best practices from their stakeholders and peers. A program coordinator with strong problem-solving skills can overcome obstacles and improve their program performance and impact.

4 Leadership skills

A program coordinator needs to have solid leadership skills, as they have to lead and motivate their program team and partners. They need to be able to set clear and realistic goals and expectations, as well as provide guidance, support, and recognition to their team members and collaborators. They also need to be able to foster a positive and inclusive culture, as well as manage conflicts and disagreements that may arise among their program participants. A program coordinator with strong leadership skills can inspire and empower their program team and partners to achieve their program objectives and vision.

5 Passion and commitment

A program coordinator needs to have passion and commitment for their program mission and values. They need to be able to demonstrate enthusiasm, dedication, and professionalism in their program work, as well as show genuine interest and empathy for their program beneficiaries and stakeholders. They also need to be able to align their program activities and outcomes with the broader goals and strategies of their organization and sector. A program coordinator with passion and commitment can create and sustain positive and lasting change through their programs.

6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?