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You’re hiring a Construction Manager. What qualities should you look for?

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Hiring a Construction Manager is a crucial decision for any project owner or contractor. A Construction Manager (CM) oversees the planning, coordination, and execution of a construction project, ensuring that it meets the quality, budget, and schedule goals. A CM also acts as a liaison between the project stakeholders, such as owners, architects, engineers, subcontractors, suppliers, and regulators. Therefore, a CM needs to have a range of skills and qualities that make them effective in their role. Here are some of the most important ones to look for when hiring a Construction Manager.

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Aldo Werle dos Santos

Engenheiro Civil | MBA Gest?o de Projetos | Especiali??o em Lean Construction

1 Technical expertise

A Construction Manager should have a solid background in the technical aspects of construction, such as design, engineering, materials, methods, codes, and standards. A CM should be able to understand the project specifications, drawings, contracts, and change orders, and apply them to the field operations. A CM should also be able to use various software tools, such as project management, scheduling, estimating, and quality control applications, to manage the project data and processes. A CM should demonstrate their technical expertise by having relevant education, certifications, and experience in the construction industry.

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Aldo Werle dos Santos

Engenheiro Civil | MBA Gest?o de Projetos | Especiali??o em Lean Construction
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A base do conhecimento técnico vem da gradua??o de Engenharia Civil. Conforme a área de atua??o, haverá necessidade de especializa??o. Já no ambito de gest?o, isso deve ser procurado fora da gradua??o, e também as certifica??es, como PMP e CCM.

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2 Communication skills

A Construction Manager should have excellent communication skills, both verbal and written, to communicate effectively with all the project participants. A CM should be able to convey the project objectives, expectations, and progress to the owners, architects, engineers, and other stakeholders, and address any issues or concerns that may arise. A CM should also be able to communicate clearly and respectfully with the subcontractors, suppliers, and workers, and provide them with the necessary guidance, feedback, and support. A CM should demonstrate their communication skills by having a professional and courteous demeanor, using appropriate language and tone, and producing clear and concise documents and reports.

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Aldo Werle dos Santos

Engenheiro Civil | MBA Gest?o de Projetos | Especiali??o em Lean Construction
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Comunica??o é um dos pilares para uma gest?o eficiente e eficaz. é importante avaliar se você precisará procurar aprender a se comunicar, pois há quem nasce com esse dom, e outros precisam evoluir, eu precisei evoluir e até hoje sempre procuro. Recomendo cursos que ensinem a conduzir reuni?es, lideran?a, sobre oratório e dic??o.

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David Halabourda

Project Manager | Process Optimization & Operations Specialist | Published Writer
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Effective communication is vital for a Construction Manager to coordinate diverse teams and ensure project success. From my experience, a great Construction Manager must possess strong verbal and written communication skills to convey complex technical information clearly to various stakeholders. Additionally, active listening skills are crucial for understanding team concerns and resolving conflicts swiftly, fostering a collaborative and productive work environment.

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3 Leadership skills

A Construction Manager should have strong leadership skills to lead and motivate the project team and ensure the project success. A CM should be able to establish and maintain a positive and collaborative work environment, where everyone knows their roles and responsibilities, and works towards a common goal. A CM should also be able to delegate tasks, monitor performance, resolve conflicts, and enforce safety and quality standards. A CM should demonstrate their leadership skills by having a vision, confidence, integrity, and accountability, and by inspiring trust and respect from others.

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Aldo Werle dos Santos

Engenheiro Civil | MBA Gest?o de Projetos | Especiali??o em Lean Construction
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Alguns nasce com dom da lideran?a, outros precisam desenvolver. Para tanto, tem que ter mente aberta e n?o se achar dono da raz?o, ou que sabe de tudo. Adquiri habilidade de lideran?a, antes de mais nada, é um exercício de mudan?a interna (mentalidade).

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4 Problem-solving skills

A Construction Manager should have exceptional problem-solving skills to deal with the inevitable challenges and risks that may occur during a construction project. A CM should be able to identify, analyze, and resolve problems quickly and effectively, using their technical knowledge, experience, and creativity. A CM should also be able to anticipate potential problems and take preventive measures to avoid them, or mitigate their impact. A CM should demonstrate their problem-solving skills by having a proactive, flexible, and resourceful approach, and by showing initiative and innovation.

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Aldo Werle dos Santos

Engenheiro Civil | MBA Gest?o de Projetos | Especiali??o em Lean Construction
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Dia a dia do Gerente de Constru??o será resolu??o de problemas. Tendo domínio do conhecimento técnico, processo executivo, gest?o, dar?o a base para resolver os problemas. Nem sempre o GM saberá a solu??o, mas poderá consultar sua equipe ou procurar conhecimento para resolucionar o problema.

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David Halabourda

Project Manager | Process Optimization & Operations Specialist | Published Writer
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In the dynamic field of construction, unexpected challenges are inevitable. A top-notch Construction Manager should excel in problem-solving, adeptly navigating obstacles to keep projects on track. Drawing from my experience, I value a manager who demonstrates creativity and resourcefulness in finding innovative solutions to complex issues, ensuring project progress and client satisfaction.

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5 Organizational skills

A Construction Manager should have outstanding organizational skills to manage the multiple and complex aspects of a construction project. A CM should be able to plan, coordinate, and execute the project activities, resources, and deliverables, in accordance with the project scope, budget, and schedule. A CM should also be able to keep track of the project documentation, records, and information, and ensure their accuracy and completeness. A CM should demonstrate their organizational skills by having a systematic, methodical, and efficient way of working, and by using appropriate tools and techniques to organize the project.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Jose Luis Valencia

Arquitecto
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Un profesional debe contar con habilidades integrales de liderazgo, empatía, resolución de problemas y contar con experiencia. La experiencia es importante para la resolución de problemas, una mentalidad equilibrada para manejar el recurso humano o colaboradores.

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mohammed yakubu

Civil Engineer at A2Lite Allied Associates
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A good construction manager should also be cool under pressure, should possess business and negotiation skills, able to manage multiple projects and team builder

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Victor Gonzaga Jr

MEPF Sr. QS/Project Auditor | Bluebeam | Design Review | Cubicost | PDF Xchange Editor Pro | PlanSwift
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Leadership Skills Communication Skills Technical Knowledge Org Skills Time Management Problem- solving ability attention to details negotiation skills Safety Consciousness Financial Management Skills Client Management Skills

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You’re hiring a Construction Manager. What qualities should you look for?

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1 Technical expertise

2 Communication skills

3 Leadership skills

4 Problem-solving skills

5 Organizational skills

6 Here’s what else to consider

Construction Management

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