You're having trouble communicating with your boss. What can you do to improve the situation?

1 Understand your boss's goals and needs

Lean manufacturing is all about creating value for the customer and eliminating waste. Similarly, you should try to understand what your boss values and what they need from you. Ask them about their goals, priorities, and challenges. Listen to their feedback and expectations. Align your work with their vision and strategy. Show them how you contribute to their success and the organization's goals.

2 Choose the right communication channels and frequency

Different bosses may prefer different communication methods and frequencies. Some may like regular updates via email, others may prefer face-to-face meetings or phone calls. Some may want detailed reports, others may want concise summaries. Find out what works best for your boss and adapt your communication style accordingly. Don't overload them with unnecessary information or questions, but don't leave them in the dark either. Communicate clearly, concisely, and respectfully.

3 Provide solutions, not problems

Lean manufacturing is also about solving problems and improving processes. Similarly, you should try to provide solutions, not problems, to your boss. Don't just complain about issues or challenges, but suggest ways to overcome them. Use data and evidence to support your proposals. Demonstrate your initiative and creativity. Ask for their input and feedback, but don't expect them to do your work for you.

4 Seek feedback and act on it

Feedback is essential for learning and improvement in lean manufacturing. Similarly, you should seek feedback from your boss and act on it. Don't wait for formal reviews or appraisals, but ask for feedback regularly and proactively. Listen to their praise and criticism with an open mind. Thank them for their feedback and show them how you implement it. Don't take feedback personally or defensively, but use it as an opportunity to grow and improve.

5 Respect your boss's time and authority

Lean manufacturing is also about respecting people and their roles. Similarly, you should respect your boss's time and authority. Don't interrupt them when they are busy or in a meeting. Don't undermine them in front of others or challenge them unnecessarily. Don't gossip about them or spread rumors. Don't expect them to be perfect or agree with you on everything. Recognize their expertise and experience. Appreciate their support and guidance.

6 Build trust and rapport

Trust and rapport are the foundations of any good communication and relationship. Lean manufacturing is also about building trust and rapport among team members and stakeholders. Similarly, you should build trust and rapport with your boss. Be honest, reliable, and accountable. Deliver on your promises and commitments. Admit your mistakes and learn from them. Show interest in them as a person, not just as a boss. Express gratitude and appreciation. Be supportive and cooperative.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?