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You’re not getting the promotion you want in UX Research. What should you do next?

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You've been working hard as a UX researcher, delivering valuable insights and recommendations for your projects. You feel confident in your skills and contributions, and you're ready to take on more responsibility and challenges. But when the time comes for a promotion, you're passed over or rejected. What's going on? How can you improve your chances of advancing your career in UX research? Here are some tips to help you out.

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Anatolii Ivashynenko ????

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1 Assess your situation

The first step is to understand why you're not getting the promotion you want. Is it because of your performance, your communication, your relationships, or your expectations? Ask for honest feedback from your manager, peers, and stakeholders. Identify your strengths and areas for improvement. Compare your skills and experience with the requirements and expectations of the role you're aiming for. Be realistic and objective about your readiness and suitability.

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Anatolii Ivashynenko ????

Head of Product
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After assessing your situation, create a tailored development plan to address gaps in skills or experience. For instance, if feedback points to a need for more leadership experience, seek opportunities to lead projects or mentor junior team members. If technical skills are lacking, consider online courses or workshops. Document your achievements and learning progress, and share these updates with your manager, showing your commitment to growth and readiness for the next opportunity.

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Saqib Ali

Senior Consultant @ Systems Limited | 7+ Years Exp on 50+ Products | Google Certified UX Designer & Project Manager | IBM Certified | SAAS | A11y Advocate | Design Strategy | Service Design | CX
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Ever find yourself falling short of that UX Research promotion? Here's my take: Start by seeking feedback to pinpoint areas of improvement. Conduct a self-assessment, set clear career goals, and invest in ongoing professional development. Seek mentorship, take on extra responsibilities, and network within your organization. Document your achievements, communicate your aspirations to supervisors, and be patient yet persistent. If internal avenues seem limited, explore external opportunities. The key? Proactivity, self-awareness, and a relentless commitment to showcasing your value. This approach, rooted in continuous improvement and strategic positioning, can pave the way for that coveted promotion in UX Research.

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2 Set your goals

The next step is to define your career goals and plan how to achieve them. What kind of UX researcher do you want to be? What kind of projects, domains, and methods do you want to work on? What kind of impact do you want to have? How do you want to grow and learn? Write down your short-term and long-term goals, and break them down into specific, measurable, achievable, relevant, and time-bound (SMART) objectives. Align your goals with your organization's vision, mission, and values.

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Anatolii Ivashynenko ????

Head of Product
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Crafting SMART goals for your UX career is essential. For example, if you aspire to specialize in user experience for healthcare technology, a short-term goal might be to complete a relevant certification or workshop within the next six months. A long-term goal could involve leading a major healthcare UX project within two years. Ensure these goals are discussed with your manager, aligning them with organizational needs and your professional growth.

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3 Showcase your value

The third step is to demonstrate your value and potential as a UX researcher. Don't just do your job, but go above and beyond. Seek opportunities to take on more challenging and strategic projects, collaborate with different teams and disciplines, mentor and coach junior researchers, and share your knowledge and insights with the wider community. Document and communicate your results and impact, using data, stories, and testimonials. Build your portfolio and personal brand, highlighting your skills, achievements, and contributions.

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Anatolii Ivashynenko ????

Head of Product
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To truly showcase your value, initiate a project that addresses a gap or opportunity within your organization. For instance, if there's a recurring user experience issue that hasn't been thoroughly investigated, take the lead on researching and proposing a solution. Document the process from start to finish, including the problem identification, research conducted, insights gained, and recommendations made. Present this case study in team meetings, share it in company newsletters, or even at industry conferences.

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4 Expand your network

The fourth step is to expand your network and build relationships with people who can support your career growth. Connect with other UX researchers, both inside and outside your organization, and learn from their experiences and perspectives. Join professional associations, online groups, and events related to UX research. Seek mentors, sponsors, and allies who can offer you guidance, feedback, and opportunities. Be generous and helpful, offering your expertise, advice, and referrals to others.

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5 Explore your options

The final step is to explore your options and be open to new possibilities. Sometimes, the promotion you want may not be available or suitable for you in your current organization. You may need to look elsewhere for better opportunities and fit. Research the market and the industry, and identify the organizations, roles, and projects that match your goals and interests. Update your resume and LinkedIn profile, and reach out to your network for leads and referrals. Prepare for interviews and negotiations, and showcase your value proposition.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Dr. Mónica Silva-Ferrer

Migrapeneur Full Stack | Web Dev. | dedicated to translating smart ideas into tangible solutions for users in USA and Europe. Creator and Developer of Disruptive Brand Identities ??
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You don't have to convince anyone of your value and potential. The only opinion that counts is yours. If you haven't gotten the promotion, go ahead and start your own business! Create your own UX agency, create a Hub or a User Research Lab.

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You’re not getting the promotion you want in UX Research. What should you do next?

1

2

3

4

5

6

1 Assess your situation

2 Set your goals

3 Showcase your value

4 Expand your network

5 Explore your options

6 Here’s what else to consider

User Research

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You’re not getting the promotion you want in UX Research. What should you do next?

1

2

3

4

5

6

1 Assess your situation

2 Set your goals

3 Showcase your value

4 Expand your network

5 Explore your options

6 Here’s what else to consider

User Research

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