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You’re a food manufacturing safety manager. What are the key performance metrics you need to track?

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As a food manufacturing safety manager, you are responsible for ensuring the quality and safety of the food products that your company produces and distributes. This is a vital role that requires you to monitor, measure, and improve various aspects of the food manufacturing process, from raw materials to finished goods. But how do you know if you are doing a good job? What are the key performance metrics that you need to track to evaluate your effectiveness and identify areas for improvement? In this article, we will discuss some of the most important metrics that you should keep an eye on as a food manufacturing safety manager.

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Iman E.

Food safety &quality consultant| Food safety and Microbiology Lecturer|IRCA ,CQI certified FSSC22000V.5,ISO 9001 lead…
Mena Wagdy

Quality Director @ Baky Hospitality Group | Founder & Director @ M&M Consulting Professionals | Excellence Assessor @…
Damilare Peter James

Hygiene & Sanitation Manager

1 Food safety compliance

One of the most obvious and essential metrics that you need to track is the level of compliance with food safety regulations and standards. These may include local, national, and international laws and guidelines, as well as industry-specific or customer-specific requirements. Compliance metrics may cover aspects such as hygiene, sanitation, pest control, allergen management, labeling, traceability, and recall procedures. You should track the number and frequency of audits, inspections, and certifications, as well as the results, findings, and corrective actions. You should also track the number and severity of food safety incidents, complaints, and recalls, and the costs and consequences associated with them.

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Iman E.

Food safety &quality consultant| Food safety and Microbiology Lecturer|IRCA ,CQI certified FSSC22000V.5,ISO 9001 lead Auditor|Highfield approved Tutor|PhD in microbiology |sustainability expert|MEFQA founder|Career Coach
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1. Ensure adherence to food safety laws at local, national, and international levels. 2. Conduct tests to prevent harmful bacteria and pathogens from contaminating food products. 3.Monitor recalls, complaints, and non-conformances to maintain high product standards. 4. Monitor production temperatures to prevent microbial growth. 5. Establish effective cleaning protocols to minimize contamination risks. 6.Assess supplier reliability through audits and inspections. 7. Provide comprehensive training to ensure staff are well-equipped to uphold food safety standards. 8. Manage factors like air quality, water quality, and pest control to create a safe production environment.

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2 Food quality indicators

Another important metric that you need to track is the quality of the food products that you manufacture and deliver. Quality indicators may include physical, chemical, microbiological, sensory, and nutritional characteristics of the food, as well as shelf life, packaging, and storage conditions. You should track the number and percentage of products that meet or exceed the quality specifications and standards, as well as the number and percentage of products that are rejected, returned, or wasted due to quality issues. You should also track the customer satisfaction and feedback on the quality of your products, as well as the market share and reputation of your brand.

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Damilare Peter James

Hygiene & Sanitation Manager
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Ensuring food safety compliance demands meticulous attention to detail at every stage of the production process. Thorough employee training fosters a culture of vigilance, reducing the risk of contamination. Regular audits and inspections serve as proactive measures to validate adherence to established standards. The implementation of robust traceability systems ensures swift response in case of any safety concerns. Effective allergen management becomes paramount in guaranteeing the well-being of consumers with specific dietary needs. In essence, a commitment to continuous improvement is the linchpin, allowing businesses to stay agile and responsive to the ever-evolving landscape of food safety.

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3 Food safety culture

A third metric that you need to track is the food safety culture of your organization. Food safety culture refers to the values, beliefs, attitudes, and behaviors of your employees and stakeholders regarding food safety. A strong food safety culture means that everyone is aware, committed, and accountable for ensuring food safety at all levels and stages of the food manufacturing process. You should track the level of food safety awareness, training, and communication among your staff, as well as the level of food safety leadership, support, and recognition from your management. You should also track the level of food safety involvement, collaboration, and feedback from your suppliers, customers, and regulators.

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Mena Wagdy

Quality Director @ Baky Hospitality Group | Founder & Director @ M&M Consulting Professionals | Excellence Assessor @ EGEA | Certified Trainer @ PECB | Approved Trainer @ Highfield | Approved Trainer @ EOS
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- Employee training completion rates. - Compliance with food safety policies. - Audit scores. - Customer complaints. - Record keeping accuracy. - Response times. - Staff suggestions. - Staff turnover. - Leadership engagement. - Celebrations/rewards.

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4 Food safety performance

A fourth metric that you need to track is the food safety performance of your processes and systems. Food safety performance refers to the efficiency, effectiveness, and reliability of your food safety management system (FSMS), which is a set of policies, procedures, and controls that you implement to ensure food safety. You should track the number and frequency of food safety objectives, plans, and reviews that you set and conduct, as well as the number and frequency of food safety risks, hazards, and opportunities that you identify and address. You should also track the number and frequency of food safety monitoring, verification, and validation activities that you perform, as well as the number and frequency of food safety improvement actions that you implement and evaluate.

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5 Food safety innovation

A fifth metric that you need to track is the food safety innovation of your products and processes. Food safety innovation refers to the adoption, adaptation, and development of new or improved technologies, methods, and practices that enhance food safety. You should track the number and type of food safety innovations that you introduce or apply, such as new ingredients, formulations, processes, equipment, packaging, testing, or software. You should also track the impact and benefits of food safety innovations on your food safety compliance, quality, culture, and performance, as well as on your competitive advantage and customer value.

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6 Food safety reporting

A sixth and final metric that you need to track is the food safety reporting of your data and information. Food safety reporting refers to the collection, analysis, and communication of your food safety metrics and indicators to your internal and external stakeholders. You should track the accuracy, completeness, and timeliness of your food safety data and information, as well as the relevance, clarity, and usefulness of your food safety reports and dashboards. You should also track the frequency, mode, and audience of your food safety reporting, as well as the feedback, response, and action that you receive and take from your stakeholders.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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You’re a food manufacturing safety manager. What are the key performance metrics you need to track?

1

2

3

4

5

6

7

1 Food safety compliance

2 Food quality indicators

3 Food safety culture

4 Food safety performance

5 Food safety innovation

6 Food safety reporting

7 Here’s what else to consider

Food Manufacturing

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You’re a food manufacturing safety manager. What are the key performance metrics you need to track?

1

2

3

4

5

6

7

1 Food safety compliance

2 Food quality indicators

3 Food safety culture

4 Food safety performance

5 Food safety innovation

6 Food safety reporting

7 Here’s what else to consider

Food Manufacturing

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