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You're facing a tough decision at work. How can Emotional Intelligence guide you to make the right choice?

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Navigating tough decisions at work can be daunting. You're faced with options, each with its own set of pros and cons, and the pressure to choose wisely can be overwhelming. Emotional Intelligence (EI), the ability to understand and manage your own emotions, as well as recognize and influence the emotions of others, can be your compass during these challenging times. By tapping into EI, you can ensure that your choices are not just logical but also consider the emotional impact on yourself and your colleagues, leading to more holistic and sustainable outcomes.

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Alia Alfadl

COO at Mawakeb Alajer | “Go out into the world and do well. But more importantly, go out into the world and do good.”
Adam Gornall

CEO bringing efficient suicide prevention to UK veterans and first responders
Sussy De Los Rios Botteri - Lider de Talento Humano y Employee Experience

Docente en CENTRUM PUCP

1 Understand EI

Emotional Intelligence is a multifaceted skill that involves self-awareness, self-regulation, motivation, empathy, and social skills. When you're up against a difficult decision, start by examining your own emotions. Why does this decision matter to you? Are there fears or biases influencing your thoughts? Self-awareness allows you to understand your emotional drivers, which can cloud judgment if left unchecked. By recognizing these internal factors, you can approach the decision with a clearer, more balanced perspective.

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Adam Gornall

CEO bringing efficient suicide prevention to UK veterans and first responders
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"Understand EI" could be more accurately titled "Recognize Emotions and Interpret Feelings." This phase involves: Distinguishing emotions (abstract energy) from feelings (physical sensations). Practicing emotional literacy: Identify and name emotions Locate and describe bodily feelings Applying emotional intelligence: Interpret feelings accurately Avoid misattributing meanings about yourself or your place in the world Viewing emotions as E-motions (energy in motion): Recognize this energy can be directed Understanding all emotions provides valuable data

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Sussy De Los Rios Botteri - Lider de Talento Humano y Employee Experience

Docente en CENTRUM PUCP
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La Inteligencia Emocional es la capacidad de identificar y reconocer nuestras propias y en este sentido, poder dosificarlas. Mayormente al tomar una decisión se presenta el miedo y el poder gestionarlo, puede sumar a la toma de mejoras decisiones. Esto, sobretodo, si son situaciones complejas.

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2 Assess Impact

Next, consider how your decision will affect others. Emotional Intelligence involves empathy, the ability to understand and share the feelings of another. This is crucial when your choice could lead to significant changes for your team or company. Think about their perspectives and how the potential outcomes could resonate with them. Are there ways to mitigate negative impacts? Taking the time to evaluate this can prevent unforeseen consequences and foster a supportive work environment.

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Sussy De Los Rios Botteri - Lider de Talento Humano y Employee Experience

Docente en CENTRUM PUCP
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Tener un buena gestión y/o dosificación de las emociones ayudará a mostrar empatía y comprender cómo se siente el otro. Lo mencionado ayuda a medir el impacto de alguna decisión que tomemos en cualquier ámbito.

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Isabele G.

Specialist Payroll Latam | Payroll System Implementation Regional LATAM | Experience in Auditory | Projects Coordinator
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Para agir com a inteligência emocional é necessário se ter uma boa gest?o ou dosar as emo??es no calor do momento sempre. A inteligência emocional ela pode ir muito além, ela envolve empatia.Para assegurar as decis?es pode valer tentativas em pedir opini?es ao seu entorno e muito antes da a??o pensar nos impactos a futuro que poderá ter,assim estará agindo com inteligência emocional.

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3 Seek Feedback

One of the hallmarks of Emotional Intelligence is effective communication. When faced with a tough choice, don't hesitate to seek feedback from trusted colleagues. Their insights can provide new angles and considerations that you might have overlooked. Moreover, by involving others in the decision-making process, you demonstrate respect for their expertise and opinions, which can strengthen professional relationships and build trust within your team.

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Sussy De Los Rios Botteri - Lider de Talento Humano y Employee Experience

Docente en CENTRUM PUCP
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El feedback es una herramienta poderosa en la cual identificamos oportunidades de mejora y aquello que estamos haciendo bien. En este contexto, podemos pedir comentarios o puntos de vista de nuestro entorno confiable y así evaluarlo en la toma de decisiones.

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4 Weigh Options

Emotional Intelligence also involves self-regulation, which is the ability to control or redirect disruptive emotions and impulses. As you weigh your options, practice self-regulation to prevent immediate reactions or decisions based on transient emotions. Instead, take the time to analyze each option logically while also considering the emotional aspects. This balanced approach can lead to a more thoughtful and effective decision.

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Alia Alfadl

COO at Mawakeb Alajer | “Go out into the world and do well. But more importantly, go out into the world and do good.”
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I must give all the credit to my father for teaching me this method. This is how I weigh my options to make well-rounded decisions. 1- I notice and note my initial emotional reactions to each of the options, and then I try setting them aside for a while. 2- I create a list of pros & cons for each choice, considering the logical outcomes and emotional impacts on myself and the important people around me. 3- I bring this up for discussion with people I trust to get different perspectives & to make sure I'm not missing any important factors. 4- I reflect on my values and how each option aligns with them, to make a decision that is consistent with my principles & long-term goals. 5- Finally and most importantly, Al-Istikhara.

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5 Make Decisions

Making the actual decision is where Emotional Intelligence really comes into play. Combine what you've learned about your own emotions, the potential impact on others, feedback received, and logical analysis of the options. With this comprehensive view, you're more equipped to make a decision that aligns with your values, the company's goals, and the well-being of your team. Remember, EI doesn't just inform the decision but also how you communicate it.

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6 Reflect & Learn

Finally, after making your decision, reflect on the process. Emotional Intelligence isn't static; it grows through experience and learning from past actions. Consider what went well and what could be improved next time. How did people react? Did the outcome meet your expectations? Reflection solidifies learning and ensures that with each tough decision, your Emotional Intelligence becomes an even stronger guide for the future.

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You're facing a tough decision at work. How can Emotional Intelligence guide you to make the right choice?

1

2

3

4

5

6

1 Understand EI

2 Assess Impact

3 Seek Feedback

4 Weigh Options

5 Make Decisions

6 Reflect & Learn

Emotional Intelligence

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You're facing a tough decision at work. How can Emotional Intelligence guide you to make the right choice?

1

2

3

4

5

6

1 Understand EI

2 Assess Impact

3 Seek Feedback

4 Weigh Options

5 Make Decisions

6 Reflect & Learn

Emotional Intelligence

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