You're facing team disputes over transparency in public service. How do you navigate the differing views?
When you're at the helm of a public service team, transparency is often a key value. However, differing views on how much transparency is necessary can lead to disputes that are challenging to navigate. As a leader in public administration, you must balance the need for openness with the practicalities of confidential information and strategic planning. This balancing act requires a nuanced approach to ensure that your team functions cohesively and serves the public effectively.
-
Know your team’s stance:Actively listen to your team to understand their views on transparency and confidentiality. This insight helps you create a balanced approach that respects both openness and discretion.### *Create clear guidelines:Develop norms with your team's input to define what information is shared and what remains confidential. Clear guidelines ensure everyone is on the same page, reducing future disputes.