You're facing system upgrades with stakeholders. How do you emphasize the criticality of minimal downtime?
When planning system upgrades, one of the most crucial conversations you'll have with stakeholders revolves around the importance of minimizing downtime. In an era where operations are heavily reliant on technology, even a brief period of inactivity can lead to significant losses and customer dissatisfaction. It's essential to convey to stakeholders that the systems underpinning the business are akin to the heart of the organization—any stoppage, however brief, can have serious repercussions.