Une vente démarre lorsque le client s'oppose avec des objections! Egalement, pour ma part, une objection est un signal de volonté d'acquisition...c'est mon r?le de lui donner le bon éclairage pour isoler sa crainte et ainsi le rassurer; le faire avec tact et délicatesse. Je suis rassuré lorsqu'il énumère ses objections, par contre je suis démuni s'il ne dit RIEN!

If you are facing objections in the sales process, then your client has determined “if” they will make a purchase have yet. Ask guiding questions until your customer identifies they have a problem. Once you both understand the problem, you can explain how you are positioned to solve that problem. Then the question is not if they will make a purchase, but when.

This could also be a sign that it’s not the right client which is a good thing. Asking more questions or revisiting their needs is a good way to clarify the solution they are looking for.

Constant objections can wear you down, but they’re also the best teachers. Each “no” is feedback—use it to refine your approach. Stay focused on what you can control: your attitude, persistence, and willingness to adapt. Take every objection as insight into your prospect’s needs and adjust accordingly. The real wins often come after facing the toughest rejections.

In the dynamic world of sales, facing objections is part of my journey. Yet, I refuse to let it dim my spirit. I embrace each objection as a stepping stone, a chance to learn and evolve. My team and I celebrate small wins, reminding ourselves of the progress we’re making together. I maintain a positive mindset by reflecting on past successes, reigniting that fire within me. We regularly share our experiences, fostering a culture of support and encouragement that propels us forward. I stay focused on my purpose, recalling why I chose this path in the first place. Every "no" brings me closer to a "yes." Together with my team, we rise above challenges, celebrating resilience and tenacity every step of the way.