You're facing conflicting client expectations in interviews. How can you navigate collaboration effectively?
Navigating conflicting client expectations in interviews can be a challenging task, but with the right approach, you can turn these situations into opportunities for collaboration and growth. Understanding the principles of Motivational Interviewing (MI) – a counseling method that helps people resolve ambivalent feelings and insecurities to find the internal motivation they need to change their behavior – can be particularly useful. By employing the techniques of MI, you can guide clients through their conflicts towards a consensus that satisfies everyone involved.