To handle conflicts professionally, start by pausing to calm your emotions and gather your thoughts. When discussing the issue, maintain a steady tone, use clear and respectful language, and listen actively without interrupting. This allows you to stay composed and communicate effectively without letting emotions take over. Or you can go for a short 5-minute walk to calm down your emotions using this technique for years.

Above all, don't act on emotions. That’s the biggest mistake you can make. Take some time before you respond. Bring up the team member's rational arguments and explain them back, clarifying what they mean and why we are acting this way. Try to sense what’s behind their words. Fear? Worry? Inexperience? Once you understand that, you can offer support and guidance in return.

Before saying anything that you wouldn't be able to take back, take a deep breath and stay aware of the circumstance. This is your colleague, not your enemy; you always have many issues solved together. Find the root of the behavior and make sure that it's "you" who is the core of the problem, then shout, and you know you are not the cause. Maybe they are under too much pressure at the time and need help but can't express it for any reason. But also, don't play dump. Sometimes, these are the kinds of people who only use others' successes and progress to promote themselves. Take care of your well-being and energy, and ensure you have a solid connection to support you and a solid system to back up all you've done in your organization.

To resolve conflict with a colleague without letting emotions take over, start by staying calm and composed. Approach the situation with an open mind, focusing on the issue rather than personal feelings. Use "I" statements to express your perspective without assigning blame. Actively listen to their viewpoint to foster understanding. Collaboratively brainstorm solutions that address both parties' concerns. Establish common goals to guide the discussion toward resolution. Finally, agree on actionable steps and follow up to ensure the conflict is truly resolved.