Nossa credibilidade é afetada pela nossa integridade profissional. E sabemos o quanto diversas pessoas propagaram o coaching de forma distorcida, afetando sua credibilidade. Ser honesto é, antes de tudo, compreender e se posicionar de forma clara sobre o que está ao nosso alcance. N?o temos que saber tudo; precisamos ser positivamente diferenciados no que fazemos. Assim, se foge ao nosso alcance um servi?o solicitado pelo cliente, devemos ser claros quanto a impossibilidade de executá-lo. Entretanto, caso tenhamos confian?a em algum outro profissional em rela??o ao servi?o. devemos perguntar ao cliente se gostaria de uma indica??o e, em caso positivo, a fazemos. Parcerias com outros bons profissionais levam ao crescimento de ambos!

When a client seeks services beyond your coaching scope, it’s essential to set clear, respectful boundaries. Acknowledge their needs, then explain what falls within your expertise. Offer resources or referrals if possible, but be firm in maintaining the integrity of your role. Boundaries aren’t barriers; they protect the quality of your coaching and ensure you stay focused on what you do best—guiding them through personal growth.

Creating clear boundaries at the onset of any relationship, personal or professional, is so important. Everybody knows what is expected and there are clear guidelines to work from. If a client pushes these boundaries by requesting work outside the agreed terms, it can often be due to them not understanding how to maintain boundaries themselves, so demonstrating the ability to uphold boundaries allows the client to witness what healthy boundaries look like. Bringing this into your practice can really enhance the relationship with the client.

Clarify your role: Clearly explain the scope of your coaching services. Redirect their needs: Suggest appropriate resources or professionals for services outside your expertise. Stay firm but empathetic: Respectfully reinforce the limits of your practice while showing understanding. Set boundaries early: Establish clear expectations upfront to avoid confusion later. Firm boundaries protect both the coaching relationship and the quality of your services.

To manage client expectations effectively, start by clearly outlining your services and what is beyond your expertise. This helps establish mutual understanding from the outset. If a client requests something outside your scope, explain why you cannot provide it and offer a referral if possible. In the first sessions, define communication guidelines, session times, and support boundaries to avoid confusion. Use written agreements to specify your services, confidentiality, and boundaries. Consistency in enforcing these boundaries is key, as it prevents misunderstandings and protects your well-being, helping you avoid burnout.