You're faced with conflicting opinions during a Q&A session. How do you navigate the diverse viewpoints?

I love questions! I often think that questions can open up my story in a different to when I deliver a keynote As a psychotherapist, I always pay attention to the question as I feel it says a lot about the individual’s personal perspective As my story is one of rape, recovery and resilience I am mindful that healing is a continuum and everybody will be at a different stage of their own healing journey Taking that into consideration helps me to understand the question asked and never take it personally I’ll listen without judgement, an open heart, compassion and offer hope

When you’re in a Q&A with opposing views - acknowledge them. Speak about the importance of differences in opinion and even link it back to the topic if you can! This is space for a conversation to flourish which is what you’re there to do - facilitate a public discussion.

How people understand you can be subjective. Their perspective might not always align with yours, and this often comes up during the Q&A. Use that time to politely clarify and reinforce your points. Take a moment to understand what they didn’t get, and simplify your explanation. It's about connecting, not just explaining.

I remembered one of the Q&A sessions I anchored before the commencement, I ensured grand rules was set which entails respect to people views and perspective. I also did inform the audience that everyone can't agree with your, points as we all are different. Also encourage active listening before responding to each speaker's questions. This help get the session on the right tone for empathy, kindness and mutual respect.

Use a variety of examples to help them see your point. Acknowledge (if true) that both perspectives might be valid. But you're inviting them to view the problem or situation through a different lens.