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Last updated on 2024年8月18日

You're faced with challenging clients and stakeholders. How do you keep your team motivated and united?

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Navigating the waters of challenging clients and stakeholders can be treacherous for any team. It's a test of patience, skill, and resilience. As a leader, your role is to steer the ship with a steady hand, ensuring that everyone remains motivated and united in the face of adversity. The key is to maintain a positive environment, foster open communication, and ensure that each team member feels valued and understood. When the seas get rough, remember that your leadership can make all the difference in keeping the team's spirits high and their focus sharp.

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Aman Dwivedi

Head - Learning & Development, HWS North | IIT Patna | Finance Aspirant
Kellie Tannahill

Create more TIME, MONEY & ENERGY to GROW your BUSINESS -…

1 Clear Goals

Setting clear, achievable goals is crucial when dealing with difficult clients or stakeholders. Your team needs to understand what's expected of them and see a path to success. Break down larger objectives into manageable tasks and celebrate small victories along the way. This not only helps maintain momentum but also gives your team a sense of accomplishment, even when the overall project is challenging. Clear goals act as a roadmap through uncertainty, keeping everyone aligned and focused on what needs to be done.

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Aman Dwivedi

Head - Learning & Development, HWS North | IIT Patna | Finance Aspirant
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First of all take responsibility and lead by example. and focus on the below points. Open and honest communication: Share challenges, expectations, and strategies with your team. Shared vision and goals: Reinforce the team's purpose and collective objectives. Empowerment and autonomy: Trust your team to make decisions and find solutions. Recognition and appreciation: Celebrate successes and acknowledge hard work. Support and development: Provide necessary resources and opportunities for growth.

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Kellie Tannahill

Create more TIME, MONEY & ENERGY to GROW your BUSINESS - LIVE the LIFE you want - PRIORITISE & PROSPER
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Where possible I would recommend sticking to the facts, emotions can create a hazy landscape that isn't helpful in these situations. Looking at expectations, on board sides and seeing break downs in communication occurred to ensure both clients and stakeholders feel heard. Often when some is heard they drop down the intensity a notch or two, which helps with moving to find the results that suits both parties.

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2 Open Dialogue

Encourage an environment where open dialogue is the norm. When team members feel they can express their concerns and ideas without fear of retribution, it fosters a sense of community and support. This is especially important when external pressures are high. By maintaining transparent communication, you help alleviate stress and prevent misunderstandings that could further complicate your relationship with clients or stakeholders. Remember, a united team is one where every voice is heard and respected.

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Kellie Tannahill

Create more TIME, MONEY & ENERGY to GROW your BUSINESS - LIVE the LIFE you want - PRIORITISE & PROSPER
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Open dialogue is key for eliminating cliquey behaviours and sowing seeds of doubt about team members or the leadership. This is especially important when decisions have been made that may not have put forward by all team members.

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3 Empathy Matters

Understanding and empathy go a long way in keeping your team motivated. Recognize the emotional toll that challenging interactions can have and provide support where needed. Whether it's offering a listening ear or providing additional resources to help manage workload, showing that you care about your team's well-being builds loyalty and trust. This emotional investment encourages team members to put forth their best effort, even in the face of difficult clients or stakeholders.

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Kellie Tannahill

Create more TIME, MONEY & ENERGY to GROW your BUSINESS - LIVE the LIFE you want - PRIORITISE & PROSPER
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Empathy shows that the leader has a realistic view of the situation at hand. The support provided should be for the individual, they know what they need, and creating a safe enough space to allow them to express it is the key to demonstrating how your actions match your words.

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4 Reward Effort

Recognizing and rewarding effort is essential, particularly when the going gets tough. Appreciation can come in many forms, from verbal recognition in a meeting to more formal rewards. This not only boosts morale but also reinforces positive behaviors and outcomes that you want to see repeated. When your team feels valued for their hard work, they're more likely to stay motivated and push through challenging situations with a proactive attitude.

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Kellie Tannahill

Create more TIME, MONEY & ENERGY to GROW your BUSINESS - LIVE the LIFE you want - PRIORITISE & PROSPER
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Rewarding effort in my opinion should be part of day to day practice, particularly with the mundane and perceived boring tasks. Often these are the life force of the role and those who contribute to these daily should be rewarded for carrying out the back bones tasks day in and day out.

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5 Adapt Strategies

Flexibility in your approach can help navigate through client or stakeholder challenges. When one strategy doesn't yield the desired results, be ready to adapt and try new methods. This shows your team that you're committed to finding solutions and that you value their input on alternative approaches. Being adaptable also demonstrates to your team that you're all in this together, working collaboratively to overcome obstacles and achieve your common goals.

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6 Team Unity

Finally, fostering a sense of unity within your team is paramount. Create opportunities for team-building activities that can relieve stress and promote camaraderie. When your team feels connected on a personal level, they're more likely to support one another through thick and thin. A united team is a resilient team, capable of withstanding the pressures of challenging clients and stakeholders while maintaining a high level of performance.

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You're faced with challenging clients and stakeholders. How do you keep your team motivated and united?

1

2

3

4

5

6

1 Clear Goals

2 Open Dialogue

3 Empathy Matters

4 Reward Effort

5 Adapt Strategies

6 Team Unity

Team Motivation

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You're faced with challenging clients and stakeholders. How do you keep your team motivated and united?

1

2

3

4

5

6

1 Clear Goals

2 Open Dialogue

3 Empathy Matters

4 Reward Effort

5 Adapt Strategies

6 Team Unity

Team Motivation

给文章评分

感谢您的反馈

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