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You’re a digital learning professional. How can you develop your problem-solving skills?

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As a digital learning professional, you need to be able to solve various challenges that arise in your work, such as designing effective learning experiences, integrating technology, and evaluating outcomes. Problem-solving skills can help you identify the root causes of issues, generate and test solutions, and implement and monitor improvements. In this article, you will learn some practical ways to develop your problem-solving skills and apply them to your digital learning projects.

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1 Adopt a growth mindset

One of the key factors that influence your problem-solving ability is your mindset, or how you view your own intelligence and potential. A growth mindset is the belief that you can improve your skills and abilities through effort and feedback, rather than being fixed or innate. A growth mindset can help you embrace challenges, learn from mistakes, and seek feedback, rather than avoiding difficulties, giving up, or being defensive. To adopt a growth mindset, you can practice positive self-talk, set realistic and specific goals, and celebrate your progress and achievements.

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Bhushan Jayaram

Project Manager | Product Owner | L&D | Educational Consultant | Scrum Master | eLearning | Curriculum Designer | Training Specialist | Learning Experience Designer | Technical Writer | Engineer
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Seek out challenging projects and actively analyze problems to identify root causes. Collaborate with peers and mentors to gain diverse perspectives and insights. Embrace a growth mindset, viewing challenges as opportunities for growth rather than setbacks. Practice critical thinking and creativity by exploring alternative solutions and evaluating their effectiveness. Reflect on past experiences to extract lessons learned and apply them to future situations. Utilize resources such as online courses, workshops, and communities to expand knowledge and refine problem-solving techniques.

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2 Use a problem-solving framework

A problem-solving framework is a structured approach that guides you through the steps of solving a problem, from defining it to evaluating the results. There are many problem-solving frameworks that you can use, such as the 5 Whys, the IDEAL model, or the PDCA cycle. The main benefit of using a framework is that it helps you organize your thoughts, focus on the relevant information, and avoid jumping to conclusions or missing important details. To use a problem-solving framework, you can choose one that suits your context and preferences, and apply it consistently and rigorously to your digital learning problems.

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3 Apply critical thinking skills

Critical thinking skills are the cognitive abilities that enable you to analyze, evaluate, and synthesize information, and make logical and informed decisions. Critical thinking skills are essential for problem-solving, as they help you identify assumptions, biases, and gaps in your knowledge, and question the validity and reliability of your sources and evidence. To apply critical thinking skills, you can use various techniques, such as asking open-ended questions, comparing and contrasting different perspectives, and using logic and reasoning to support your arguments.

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4 Collaborate with others

Problem-solving is often a collaborative process, as you can benefit from the diverse knowledge, skills, and perspectives of others. Collaborating with others can help you generate more ideas, challenge your assumptions, and learn from different approaches and feedback. To collaborate effectively, you need to communicate clearly, listen actively, and respect different opinions and viewpoints. You can also use various tools and methods to facilitate collaboration, such as brainstorming, mind mapping, or online platforms.

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Caroline McGee

Senior Graphic, Web and Digital Learning Design - The Dudley Group NHS Foundation Trust
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Connect with colleagues, mentors, and industry contacts who can provide support and opportunities for collaboration. Attend virtual events, webinars, and networking groups to expand your professional network and stay updated on industry trends.

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5 Reflect on your practice

Reflection is the process of examining your own actions, thoughts, and feelings, and learning from your experiences. Reflection can help you improve your problem-solving skills, as it can help you identify your strengths and weaknesses, recognize patterns and trends, and plan for future actions. To reflect on your practice, you can use various strategies, such as keeping a journal, using a SWOT analysis, or seeking feedback from others.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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You’re a digital learning professional. How can you develop your problem-solving skills?

1

2

3

4

5

6

1 Adopt a growth mindset

2 Use a problem-solving framework

3 Apply critical thinking skills

4 Collaborate with others

5 Reflect on your practice

6 Here’s what else to consider

Digital Learning

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You’re a digital learning professional. How can you develop your problem-solving skills?

1

2

3

4

5

6

1 Adopt a growth mindset

2 Use a problem-solving framework

3 Apply critical thinking skills

4 Collaborate with others

5 Reflect on your practice

6 Here’s what else to consider

Digital Learning

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