You’re developing a new technology. What are the most important problem solving skills to master?

1 Define the problem

The first step in any problem solving process is to clearly define the problem that you’re trying to solve. This means identifying the root cause, the scope, the impact, and the desired outcome of the problem. You can use tools like the 5 Whys, the Fishbone Diagram, or the Problem Statement to help you with this step. By defining the problem, you can avoid wasting time and resources on irrelevant or superficial issues, and focus on the core problem that needs your attention.

2 Research and analyze

The next step is to research and analyze the problem and the context around it. This means gathering relevant information, data, facts, and feedback from various sources, such as your users, your competitors, your industry, and your own experience. You can use tools like SWOT Analysis, PEST Analysis, or User Interviews to help you with this step. By researching and analyzing the problem, you can gain a deeper understanding of the problem, the needs and expectations of your users, and the opportunities and threats in your environment.

3 Generate and evaluate ideas

The third step is to generate and evaluate ideas for possible solutions to the problem. This means using your creativity, imagination, and logic to come up with as many ideas as possible, without judging or filtering them at first. You can use tools like Brainstorming, Mind Mapping, or SCAMPER to help you with this step. Then, you need to evaluate your ideas based on criteria such as feasibility, desirability, viability, and compatibility. You can use tools like the Matrix Method, the Six Thinking Hats, or the Pros and Cons List to help you with this step. By generating and evaluating ideas, you can explore different perspectives, options, and alternatives for solving the problem.

4 Prototype and test

The fourth step is to prototype and test your ideas for solutions to the problem. This means creating a simple and low-cost version of your solution that you can show to your users, stakeholders, or experts, and get feedback from them. You can use tools like Sketches, Wireframes, or Mockups to help you with this step. Then, you need to test your prototype with real users in real situations, and measure its performance, usability, and satisfaction. You can use tools like User Testing, A/B Testing, or Surveys to help you with this step. By prototyping and testing your ideas, you can validate your assumptions, identify potential flaws, and improve your solution based on evidence.

5 Implement and review

The final step is to implement and review your solution to the problem. This means launching your solution to your target market, and delivering value to your users. You can use tools like Roadmaps, Project Management, or Marketing to help you with this step. Then, you need to review your solution and its impact, and collect feedback, data, and metrics from your users, stakeholders, or experts. You can use tools like Analytics, Reviews, or Feedback Loops to help you with this step. By implementing and reviewing your solution, you can measure your success, learn from your failures, and iterate your solution based on feedback.

6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?