In a network performance discussion, I’d stress that user experience comes first. We can prioritize by minimizing latency, allocating bandwidth for peak times, and using QoS to ensure key applications run smoothly. Consistent monitoring helps us catch and resolve issues before users feel the impact.

To prioritize user experience, monitor performance using tracking tools and conduct thorough testing in real-world scenarios to spot issues. Encourage collaboration across teams to align efforts in improving user satisfaction.

"Let me ask you something. "When you come in on Monday to talk to your colleague about network performance and you're not feelin' real well, does anyone ever say to you, 'How do we prioritize user experience in our strategy?' No. No, man. Shit, no, man. I believe you'd get your ass kicked, sayin' somethin' like that, man.

Prioritize reliability over speed—people prefer a connection that always works, even if it’s not the fastest. Design for real-life conditions, like crowded Wi-Fi or weak signals, and fix common problem spots like the final connection step. Use tools to measure performance and listen to user feedback to understand what matters most. Test changes in real-world scenarios to ensure they improve the experience. Plan for future growth without sacrificing quality, and focus on critical tasks like smoother streaming or faster downloads. Keep the goal simple: make the network work better for users.