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Last updated on 2024年9月30日

You're dealing with design discrepancies. How can you effectively engage stakeholders to align expectations?

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In the world of engineering design, encountering design discrepancies is as inevitable as gravity. Such discrepancies can range from minor misunderstandings to major misalignments in project expectations. As a stakeholder, you're left pondering how to bridge the gap between what was envisioned and what is being delivered. The key lies in engaging effectively with other stakeholders to realign everyone's expectations. This involves clear communication, collaboration, and sometimes, a bit of compromise. But fear not, for with the right approach, you can turn these discrepancies into opportunities for innovation and improvement, ensuring that the final design not only meets but exceeds the collective vision.

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Tamer Ahmed, BSc, MSc

Senior Project Architect/ Project Manager at Dar Al-Handasah (Shair and Partners)
Amit Singh

Sr. Control Systems & Instrumentation Engineering Professional I Functionally Safe & Cyber Secured Critical OT Infra…
Adithya S

R&D Engineer at Hailstone | Mastering Teamcenter, NetSuite & SAP| Innovating for Tomorrow| Construction & Mining|

1 Identify Issues

When you discover discrepancies in a design, the first step is to meticulously identify and document each issue . This process involves a thorough review of project specifications, design documents, and any other relevant materials. It's crucial to understand the origin of each discrepancy, whether it's a deviation from the initial requirements, a misunderstanding between teams, or a technical oversight. By precisely pinpointing the issues, you can address them systematically and avoid any confusion or miscommunication when discussing them with stakeholders.

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Tamer Ahmed, BSc, MSc

Senior Project Architect/ Project Manager at Dar Al-Handasah (Shair and Partners)
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Pinpointing the problems is a crucial step in making progress and finishing the project. However, holding workshops to clarify, coordinate, or even suggest other solutions can help us discover more ways to address the issues. We should consider the cost and time implications of each option. This will enable us to propose the most effective solution that takes into account all relevant factors and involves all stakeholders.

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Amit Singh

Sr. Control Systems & Instrumentation Engineering Professional I Functionally Safe & Cyber Secured Critical OT Infra Engineering Specialist I IEC 61511 FSE Certified TUV I ISA99/IEC 62443 Certified Fundamental Specialist
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First, I clearly outline the issues, impacts, and risks tied to the discrepancies, ensuring all stakeholders, from engineering to operations, understand the context. I then facilitate workshops or discussions where we jointly review possible solutions, aligning on key priorities like safety, cost, and performance. By maintaining open lines for feedback and setting clear, agreed-upon milestones, I help ensure all parties remain aligned throughout the resolution process. Major issues often arise when stakeholders have misaligned priorities or lack a clear understanding of the design impact, leading to delays, budget overruns, or compromises in safety and performance.

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2 Engage Early

It's essential to engage stakeholders at the earliest sign of trouble. Delaying this conversation can lead to compounded problems and eroded trust. Start by scheduling a meeting or a series of meetings with all involved parties. Use these opportunities to present the discrepancies you've identified and encourage an open dialogue. Your goal here is to gather insights from different perspectives and foster a collaborative environment where stakeholders feel comfortable voicing their concerns and suggestions.

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3 Clarify Objectives

Clarification of the project's objectives is paramount when dealing with design discrepancies. In your discussions with stakeholders, revisit the project's goals and priorities. Make sure there's a mutual understanding of what success looks like for everyone involved. This step helps refocus the team's efforts and ensures that any changes to the design serve the project's primary objectives. It's also an opportunity to reassess and potentially update any objectives that may have evolved over time.

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Adithya S

R&D Engineer at Hailstone | Mastering Teamcenter, NetSuite & SAP| Innovating for Tomorrow| Construction & Mining|
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The first step is to facilitate open and transparent discussions with all stakeholders. I would organize a meeting or a series of workshops to clearly explain the discrepancies and their potential impact on the design. It's important to ensure that everyone understands both the technical and business aspects of the project, as this allows for more informed feedback and decision-making.

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4 Consider Alternatives

Once you've clarified the objectives, it's time to explore alternative solutions. Engage stakeholders in brainstorming sessions to generate a range of options that could resolve the discrepancies. Encourage creativity and open-mindedness, as this can lead to innovative solutions that may not have been considered initially. Evaluate each alternative based on how well it aligns with the project objectives and its feasibility within the project constraints, such as time and budget.

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5 Decision Making

Effective decision making is critical when aligning expectations among stakeholders. After considering all alternatives, guide stakeholders through a structured decision-making process. This might involve prioritizing issues based on their impact on the project and weighing the pros and cons of each solution. It's important to achieve consensus or at least a majority agreement on the way forward. Documenting these decisions is also vital for future reference and accountability.

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Adithya S

R&D Engineer at Hailstone | Mastering Teamcenter, NetSuite & SAP| Innovating for Tomorrow| Construction & Mining|
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Once the discrepancies and feedback are clear, I present potential solutions or compromises that can resolve the issues without compromising the integrity of the project. These solutions may involve trade-offs between cost, functionality, and design aesthetics. I ensure that all options are backed with data or clear reasoning to show feasibility.

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6 Action Plan

Finally, develop a detailed action plan to implement the agreed-upon solutions. This plan should include specific tasks, assigned responsibilities, deadlines, and any required resources. Clear communication of this plan is essential to ensure that all stakeholders understand their roles and the expectations moving forward. Regular updates on the progress of these actions help maintain transparency and keep everyone aligned throughout the remainder of the project.

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You're dealing with design discrepancies. How can you effectively engage stakeholders to align expectations?

1

2

3

4

5

6

1 Identify Issues

2 Engage Early

3 Clarify Objectives

4 Consider Alternatives

5 Decision Making

6 Action Plan

Engineering Design

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You're dealing with design discrepancies. How can you effectively engage stakeholders to align expectations?

1

2

3

4

5

6

1 Identify Issues

2 Engage Early

3 Clarify Objectives

4 Consider Alternatives

5 Decision Making

6 Action Plan

Engineering Design

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感谢您的反馈

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