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You’re in a behavioral interview. How do you make sure you answer the questions effectively?

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Behavioral interviews are a common way for employers to assess your soft skills, such as communication, teamwork, problem-solving, and leadership. They typically involve asking you to describe a specific situation or scenario from your past experience, and how you handled it. The goal is to understand how you think, act, and learn from different challenges and contexts.

To ace a behavioral interview, you need to prepare well, structure your answers, and showcase your relevant skills and achievements. Here are some tips to help you do that.

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1 Know the STAR method

The STAR method is a widely used framework for answering behavioral questions. It stands for Situation, Task, Action, and Result and helps you provide a clear and concise story that demonstrates your skills and abilities. When using the STAR method, begin by describing the context and background of the situation you faced. Then explain what your goal or challenge was and what role you played in it. Additionally, describe the steps you took to accomplish your task, as well as why you chose them. Finally, explain the outcome of your actions and how they contributed to the success of the situation. If possible, quantify your results and mention any feedback or recognition you received.

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Hong Trinh

Recruitment Officer @Australian Vietnamese Women's Association
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Situation: In my previous role as a technical recruiter for a fast-growing startup, we experienced sudden changes in hiring needs due to a significant increase in project scope. Task: The task was to quickly adapt our recruitment strategy to ensure we could attract and hire top technical talent to support the expanded project requirements. Action: I immediately assessed the current recruitment pipeline and identified areas where we could streamline processes and accelerate candidate sourcing. I also collaborated with hiring managers to redefine job requirements and prioritize key skills needed for the project. Result: we were able to fill critical technical positions within a short timeframe, enabling the project to proceed as planned.

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2 Research the company and the role

Before the interview, do some research on the company and the role you applied for. Find out what their mission, vision, values, and culture are, and what skills and competencies they are looking for. This will help you tailor your answers to fit their expectations and needs. You can also use their website, social media, and online reviews to learn more about their projects, products, and customers.

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Hong Trinh

Recruitment Officer @Australian Vietnamese Women's Association
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as in an interviewing for a technical recruiter position i'll research about their innovative products and collaborative work environment. Through my research, ive learnt about the company's commitment to diversity and inclusion, its use of cutting-edge technology in product development, and its recent expansion into new markets.

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3 Prepare some examples

Based on your research, think of some examples from your past experience that showcase the skills and competencies that the company and the role require. Choose examples that are recent, relevant, and diverse. You can use examples from your previous jobs, internships, projects, education, or extracurricular activities. Make sure you can recall the details and facts of each example, and practice using the STAR method to structure your answers.

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Hong Trinh

Recruitment Officer @Australian Vietnamese Women's Association
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Before the interview day, i'll note down all my achievements such as successful placement and profit i've contributed for the company, the projects i've participated with detail responsibilities and its outcomes

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4 Be honest and positive

During the interview, be honest and positive when answering the behavioral questions. Don't exaggerate or lie about your experience, as the interviewer may ask follow-up questions or verify your claims. Instead, focus on highlighting your strengths and achievements, and how you learned from your mistakes and failures. Avoid blaming or criticizing others, and show that you can work well with different people and situations.

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Hong Trinh

Recruitment Officer @Australian Vietnamese Women's Association
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-Show the interviewer enthusiasm for the recruiting profession and helping people find the right opportunities. -Be transparent about experiences and skills, focusing on your strengths and areas for growth. - Use positive language to discuss challenges, emphasizing how you've learned from them and grown professionally. - Showcase the passion for building relationships and fostering a positive candidate experience throughout the recruitment process.

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5 Ask questions

At the end of the interview, you will usually have the opportunity to ask some questions to the interviewer. This is a chance to show your interest and enthusiasm for the company and the role, and to learn more about them. Prepare some questions in advance, and avoid asking anything that is already available on their website or in the job description. You can ask questions about the work environment, the expectations, the challenges, the feedback, or the next steps in the hiring process.

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Hong Trinh

Recruitment Officer @Australian Vietnamese Women's Association
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In my experience, I do not wait till the end to ask question, but i'll go ask in case by case. but here is some question i always ask What strategies does the company employ to attract and retain top technical talent in a competitive market? How does the company prioritize diversity and inclusion initiatives in the recruitment process, especially within the tech industry? Can you describe the typical career growth opportunities for technical recruiters within the organization? How do you measure success for technical recruiters in terms of candidate quality, time-to-fill, and other metrics? What challenges have previous technical recruiters faced in this role, and how have they been addressed?

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Janit Bidhan

SWE @Google | Machine Learning | Full Stack | PSM-I | MS CS (ML)
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"Actively listen, have your examples ready, and seize the opportunity" Actively listen to the interviewer's questions and grasp the main point they're interested in. Every question is an opportunity for you to share an example or experience that highlights your strengths. Take a moment to understand what they're looking for and then think of a scenario that best illustrates that skill or quality, mostly from their company's principles. It's about connecting authentically and sharing meaningful experiences.

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Hong Trinh

Recruitment Officer @Australian Vietnamese Women's Association
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-Make sure you do a lot research about the company via company website, linkedin and other platforms - Be prepare by writing down all your achievements - Have a good sleep to have a clear mind for the interview. - Always going with a smile

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You’re in a behavioral interview. How do you make sure you answer the questions effectively?

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1 Know the STAR method

2 Research the company and the role

3 Prepare some examples

4 Be honest and positive

5 Ask questions

6 Here’s what else to consider

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