You're aiming for a promotion in CRM. How can you showcase your leadership skills effectively?
As you eye that upward move in Customer Relationship Management (CRM), it's crucial to understand that leadership in CRM goes beyond just managing customer data and interactions. It's about steering the CRM team towards strategic goals, fostering a customer-centric culture, and driving business growth. To land a promotion, you'll need to showcase your ability to lead effectively within this dynamic field. So, how can you make your leadership skills shine in the eyes of decision-makers?