Your virtual team is at odds over priorities. How can you align everyone towards a common goal?

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Navigating through the choppy waters of team disagreements over priorities can be a daunting task, especially when your team is virtual and communication isn't as straightforward as face-to-face interaction. It's a common scenario in project coordination where each team member may have a different view on what should take precedence. Your role is to steer the team back to a shared vision, ensuring that everyone is rowing in the same direction towards the project's successful completion.

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Janos Balogh

Gerente de Projetos | Scrum Master | Product Owner | PMO | PSK | PSM | PSPO | PRINCE2 | VERISM | COBIT | ITIL | DTPC |…
Vandana Ray

An individual with a compassionate spirit and a positive outlook ???

1 Define Goals

The first step in aligning your virtual team is to clearly define the project goals. This is crucial because if the destination is unclear, it's impossible for your team to map out a route together. Start by revisiting the project's objectives and ensure they are SMART: Specific, Measurable, Achievable, Relevant, and Time-bound. Communicate these goals in a way that resonates with each team member, highlighting how their individual contributions are vital for the collective success.

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Janos Balogh

Gerente de Projetos | Scrum Master | Product Owner | PMO | PSK | PSM | PSPO | PRINCE2 | VERISM | COBIT | ITIL | DTPC | 6Sigma | BIFPC | BMCEP | Transforma??o Digital
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Promote a dedicated meeting using visual collaboration tools like Miro to foster team engagement and participation. I recommend using a GUT matrix to assist in the objective prioritization of tasks or issues, such as bugs to be fixed, by assigning scores for Gravity, Urgency, and Tendency. With this approach, the team will negotiate scores for each criterion, which helps to reach a consensus on priorities, reducing conflicts, risks, impacts, and delays in the project.

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2 Assess Priorities

Once goals are set, assess the current priorities that are causing friction. This involves understanding each team member's perspective and the reasoning behind their prioritization. Often, conflicts arise when there's a lack of information or when the bigger picture is obscured. By giving everyone a platform to voice their concerns and reasoning, you create an environment of mutual understanding which is the first step towards realignment.

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3 Facilitate Dialogue

Facilitating open dialogue is essential in resolving priority disputes. Use virtual meeting tools to bring everyone together and encourage an honest exchange of ideas. Your role as a coordinator is to guide the conversation, ensuring it's constructive and focused on finding common ground. It's important that all voices are heard and that team members feel their input is valued. This collaborative approach can help uncover the best path forward that aligns with the project goals.

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4 Create Consensus

Creating consensus among your virtual team members can be achieved by collaboratively developing a prioritized action plan. This should clearly outline tasks in order of importance and urgency, directly tying them back to the defined project goals. Use visual aids like Gantt charts or priority matrices to help everyone visualize the plan. The key is to make sure that each member agrees with the final plan, ensuring their commitment to it.

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5 Implement Strategy

Implementing the agreed-upon strategy requires diligent follow-through. As a project coordinator, you need to set up systems for tracking progress and maintaining accountability. This may involve regular check-ins, updates, and possibly revising priorities as the project evolves. Ensure that each team member has access to the resources they need to execute their tasks and maintain open lines of communication for support and feedback.

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6 Adjust as Needed

Lastly, be prepared to adjust priorities as needed. Projects are dynamic, and new information or changes in circumstances can shift what's important. It's vital to remain flexible and responsive to these changes. Encourage your team to stay adaptive and to communicate shifts promptly. By fostering a culture of agility within your virtual team, you can maintain alignment towards the common goal despite the inevitable changes that occur.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Vandana Ray

An individual with a compassionate spirit and a positive outlook ???
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My approach to this situation will be like: 1. Clarify the vision and goals: Clearly communicate how each member's work contributes to the goals and make them clear about the goals. 2. Prioritise Together: Involve everyone in most critical tasks and deadlines. This can help everyone feel more invested in the decisions. 3. Set Clear Roles and Responsibilities: This will help avoid overlaps and ensure everyone knows what they need to focus on. 4. Foster open communication: Create a safe space where team members can voice their concerns and suggestions without fear of judgement. 5. Use collaborative tools: These tools can help visualize the workflow and ensure everyone on the same page. 6. Celebrate Milestones and Resolve conflicts promptly.

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Your virtual team is at odds over priorities. How can you align everyone towards a common goal?

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1 Define Goals

2 Assess Priorities

3 Facilitate Dialogue

4 Create Consensus

5 Implement Strategy

6 Adjust as Needed

7 Here’s what else to consider

Project Coordination

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