Your video project's scope has been changed by client feedback. How do you adapt and ensure success?

One thing I have we found helpful is to ensure your client and team understand the new direction and any compromises that need to be made.Also it’s important to clearly explain which elements of the original plan are no longer feasible and offer alternative solutions,by managing expectations and communicating changes, you can avoid last-minute surprises that could derail the project and maintain trust with your client and team.

Before you do anything else- clarity is critical. Get on the same page with your client! Make a cost/benefit analysis on the changes, and explain all paths forward. Ensure everyone is working with the same end in mind. Then, even if it hurts, make the change! (And save the original.) What you're losing in your video, you'll be gaining in the experience of that extra challenge to your creative skills. Embrace it!

Listen to them. Adapt, talk through the story and embrace the feedback. And any other way it affects the story. Timeline changes, and production cost.

What choice to you have? You Adapt to Ensure success. How you do it varies but one key component is experience. The more experience(s) you have, the more you can draw from as far as ways to adapt. You have to know going in there is always a chance for unexpected changes and/or problems. Adapting is key and thinking outside the box is also pretty critical. You are in Video Production. Chances are, thinking outside the box is a strength.

After receiving feedback that alters your project’s scope, keeping communication clear and open with your client is vital. Make sure you clearly explain how their requests will impact the timeline and budget. Have a thorough discussion about the updated objectives to ensure everyone is aligned. This may mean revising the project brief and agreeing on new deliverables. By communicating effectively, you help prevent misunderstandings and foster a collaborative environment, making it easier to navigate the changes and keep the project on track.

"Scope creep" can happen at times. I would say there are a few reasons this happens. Genuine misunderstanding by the client. Client trying to take advantage of the agency. Improper communication from agency. Regardless of the reason, there needs to be a resolution. Clear, concise, and polite communication is the ONLY way to resolve this in my mind. Address the situation and let the client know the original scope. If the changes are minimal and do not require much time, make the changes. But it can still be important to inform the client so they're aware, and they avoid doing it again. If the changes are extensive / outside the scope, let them know the paths forward. Inform them of costs + the process, but be positive and work together.

Clear communication is the cornerstone of successful project management, particularly when navigating changes in a project’s scope. The approach outlined here is essential—it underscores the importance of not just receiving feedback but also actively discussing the implications of that feedback. By clearly articulating how changes affect the project’s timeline and budget, you can prevent misunderstandings and keep both parties aligned. In the end, such clarity not only protects the project’s success but also strengthens the client relationship, ensuring that both parties are working toward a shared vision.

Manter a comunica??o clara é a chave para uma entrega de sucesso. Temos que entender as demandas e nos fazer entender também.

Transparency can be a tool. Clear communication is paramount. Verify you’re understanding what your client needs and then respond with how you’ll deliver effectively

When the project scope changes, adjusting your timelines is often necessary. Take a close look at the new requirements and assess how they’ll impact your schedule. Be honest about what can realistically be accomplished within the updated time frame, and let your client know. If needed, negotiate for extra time to ensure the quality of your work remains high. It’s better to set a new, achievable deadline than to rush and end up with less-than-ideal results.

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Rushed art is very difficult, but it’s possible. A team of people by your side can be a massive help when timelines shift against you.

I mean the client is paying me to problem solve. So I work the proble. I adjust the timetables. Find the solution n keep the train moving alonf.

We produce thousands of videos across hundreds of brands. We saw pattern where we needed to add two more steps to post production. Brand feedback > revisions > batch edits or edits > approvals

Managing expectations is the most important step in this process. Once you've reviewed the changes and determined what you are able and unable to accomplish, clearly communicate that to your client. This maintains trust in your relationship because you've openly discussed why you can or can't make adjustments at this stage in the process. It gives the client more than just a no, since you'll explain the reasoning behind it and sets the precedent that you'll do your best but may not achieve everything they've laid out.

I've seen the scope of a project change dramatically during the review process when the client starts sharing the project with everybody in the company and asking for feedback. Too many chefs in the kitchen can be a nightmare. Review their feedback and assess what can be changed within the scope of the budget and what cannot. If their budget and timeline can be changed to accommodate the new direction, then make them. Otherwise, communicate what can be done and make sure you're on the same page moving forward.

Managing expectations is all a part of transparency. Collaborate with your client on whats feasible and come to an agreement on the best possible outcome. Compromising parts of the project to savor its core components are better than delivering every single little detail. If that’s communicated and executed properly then you’re bound to end up with a happy client

A timeline review of the project at kickoff is key. Then letting them know their role and how they affect the timeline. This has been important for us.

This is common. If your agency is handling several active project, you’ll need to be able staff or grab a talent to keep project moving.

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If you have a big network, it may be a matter of making a few phone calls to readjust. If you have a small network, find one person who has a big one. People are the heart of the industry

Reimagine, don't restart! Instead of scrapping your work, find creative ways to repurpose existing content. Reframe shots, re-edit sequences, or add new voiceovers to align with the new direction. Sometimes, it's about perception and not the product