Technology is ultimately a tool to help people achieve a job or goal. When that job has high stakes—where the outcome could impact safety or well-being—it becomes essential to revisit the core principles behind why the tool exists. Regaining trust starts with a transparent conversation about purpose. Ensure both customer and technologist are aligned on that purpose, and begin from there.

First, I take the time to understand their concerns and address them directly. Sharing case studies, customer testimonials, and data-driven results can help build a stronger foundation of trust. Offering a live demo or trial period can also demonstrate our commitment to delivering value and reliability. Building trust is about showing that we care and are dedicated to solving their challenges. By actively listening and providing clear, honest information, we can transform skepticism into confidence.

Il est écrit dans Ecclésiaste 3:11, un livre de la Bible qui est LA PAROLE DE DIEU, ceci : ??LE SEIGNEUR FAIT TOUTE CHOSE BONNE EN SON TEMPS.?? Juste pour dire que, si vous êtes s?r de votre produit, dites au client de le tester GRATUITEMENT sur une certaine période de temps et si elle présente le défaut qu’il dit pressentir, eh bien, il n’aura plus à vous payer quoi que ce soit et vous reprendrez votre solution avec vous. Lorsque l’on est s?r de soi, on agit avec audace. La Bible dit dans Proverbe 28:1 ??Le méchant prend la fuite sans qu’on le poursuive, le juste a de l’assurance comme un jeune lion.?? La compétence ma?trisée est une force; n’hésitez jamais à relever un défi sur ce que vous ma?trisez. Très belle journée à vous.

When a potential customer questions the reliability of my technical solution, I focus on transparency and evidence. In my experience, sharing reliability metrics and explaining the rigorous testing we conduct helps ease concerns. I also provide case studies from similar clients to show proven success. Offering ongoing support and clear documentation reassures them that we’re committed to addressing any future issues. This approach has consistently helped me regain trust and close deals.