This is a common problem in many ERP implementations.Client and we are like two circles in a venn diagram which don’t intersect and hence leading to friction.When ever a client business process does not fit a standard solution,then the process intent has to be understood and we explain the client,what type of issues crop up after implementation.This way we need to educate a client so that a proper decision is taken by client.Where a business process requires customisation then those we need to give.

To effectively train your team on the new ERP, follow these steps: Communicate the Benefits: Clearly explain why the new ERP system is being implemented and highlight its advantages. Involve the Team Early: Get key team members involved in the selection and implementation process. Provide Comprehensive Training: Offer training sessions tailored to different user roles with hands-on practice. Continuous Support: Establish a support system for questions and troubleshooting. Create Super Users: Identify and train champions within the team. Gather Feedback: Regularly solicit feedback and make adjustments. Set Realistic Expectations: Ensure the team understands the learning curve. Celebrate Successes: Acknowledge milestones and successes

start by addressing their concerns and highlighting the benefits of the system, such as increased efficiency and ease of work. Tailor training sessions to specific roles, focusing on relevant features and tasks. Offer hands-on, interactive learning experiences, such as workshops and simulations, to build confidence. Break training into manageable chunks to avoid overwhelming staff. Provide ongoing support, including access to help resources and a dedicated point of contact for questions. Foster a culture of continuous learning to ease the transition and increase adoption.

Hands-on ERP experience with business scenarios is an essential part of ERP user training. It imparts the ERP skills relevant to the post-implementation workplace activities. Ongoing support and feedback loops maintains employee engagement in continuously improving business processes by better exploiting the ERP system with ERP experience accumulation.

When the team resists a new ERP system, we focus on hands-on, real-world training. Take a team unfamiliar with inventory management - rather than overwhelming them with theory, we walk them through day-to-day tasks using the system. We use relatable examples, making sure they see how the ERP solves their daily problems. By addressing their concerns, offering continuous support and breaking the training into bite-sized sessions, they feel more confident and gradually embrace the new system.