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Last updated on 2024年8月9日

Your team is resistant to inclusive decision-making. How can you overcome their hesitancy?

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In nonprofit leadership, fostering an environment where inclusive decision-making is the norm rather than the exception can be challenging, especially when your team is hesitant to embrace this approach. Resistance to change is a common human reaction, but as a leader, your role involves guiding your team through this transition. Overcoming their hesitancy requires patience, understanding, and a strategic approach to demonstrate the benefits of inclusive practices for both the organization and its stakeholders.

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Hiam Sakakini

Culture & Leadership Expert | Focused on Culture Design for Fast-Growing Companies

1 Understand Hesitancy

To address resistance, it's crucial to first understand the root causes of your team's hesitancy. Fear of the unknown, discomfort with change, or a perceived loss of control can all contribute to a reluctance to adopt inclusive decision-making. By engaging in open dialogue , you can uncover specific concerns and provide reassurance. Acknowledge the value of their experience and perspective, and explain how inclusive practices can enhance, rather than diminish, their contributions to the organization.

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Jim Eskin

Founder at Eskin Fundraising Training, LLC
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This is another example of building, nurturing and sustaining the best possible culture. Leadership sets the example and reinforces the culture at every possible opportunity. Staff meetings provide excellent opportunities to establish good habits. Address pressing challenges and invite and listen to all voices and ideas. You’ll be pleasantly surprised how productive these discussions can become. It also instills a higher level of mutual respect among team members. Teams that think together, problem solve together and support each other’s success enjoy much richer opportunities to reach the next level. Embrace this approach over and over again and it becomes intuitive and cultural.

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2 Educate and Train

Education and training are vital in equipping your team with the skills and knowledge they need to participate in inclusive decision-making effectively. Provide workshops or training sessions that cover the principles of inclusivity , the benefits of diverse perspectives , and the processes that will be used to ensure everyone's voice is heard. By investing in your team's development, you demonstrate your commitment to their growth and the importance of inclusivity in achieving the organization's mission.

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3 Model Inclusivity

As a leader, you set the tone for your organization's culture. Modeling inclusivity in your behavior and decision-making processes is a powerful way to demonstrate its value. Make sure to actively listen to all opinions, encourage participation from all team members, and show how diverse perspectives lead to better outcomes. Your actions will serve as a clear example of the positive impact of inclusive decision-making and can inspire your team to follow suit.

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4 Provide Support

Transitioning to inclusive decision-making can be daunting for team members accustomed to a more hierarchical structure. Offer support by providing resources, such as decision-making frameworks or tools that facilitate collaboration and equal participation. Make yourself available for guidance and encourage team members to support one another. A supportive environment can alleviate fears and help build the confidence necessary for your team to embrace this new approach.

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Hiam Sakakini

Culture & Leadership Expert | Focused on Culture Design for Fast-Growing Companies
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Instead of frameworks think about guiding principles. For example at Netflix there is a principle of 'farming for dissent'. You are empowered to make decisions at Netflix however you are encouraged to farm for dissent or seek out opposing views so you can make more informed decisions that illuminate potential risks. A great principle that is baked into the culture and empowers everyone no matter their role, seniority or tenure.

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5 Celebrate Progress

Recognizing and celebrating small wins along the way can reinforce the value of inclusive decision-making and motivate your team to continue their efforts. Highlight instances where inclusive practices have led to successful outcomes or improved processes within the organization. Celebrating progress not only boosts morale but also helps to cement the idea that inclusivity is beneficial and worth the effort required to change old habits.

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6 Sustain Momentum

Maintaining the momentum of inclusive decision-making is crucial for it to become ingrained in your organization's culture. Continuously seek feedback from your team on how the process is working for them and make adjustments as needed. Keep the conversation about inclusivity alive by regularly discussing its impact on the organization's work. By sustaining focus on inclusivity, you help ensure that it becomes a permanent and valued aspect of your nonprofit's decision-making process.

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Your team is resistant to inclusive decision-making. How can you overcome their hesitancy?

1

2

3

4

5

6

1 Understand Hesitancy

2 Educate and Train

3 Model Inclusivity

4 Provide Support

5 Celebrate Progress

6 Sustain Momentum

Non-profit Leadership

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Your team is resistant to inclusive decision-making. How can you overcome their hesitancy?

1

2

3

4

5

6

1 Understand Hesitancy

2 Educate and Train

3 Model Inclusivity

4 Provide Support

5 Celebrate Progress

6 Sustain Momentum

Non-profit Leadership

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感谢您的反馈

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