When a team member deviates from established brand guidelines, it's essential to address it constructively. To steer them back on track:
- Openly discuss the importance of brand consistency and its impact on the company's image.
- Provide clear, specific examples of where they strayed and contrast these with the correct approach.
- Offer ongoing support and resources, such as refreshed training or updated guidelines, to prevent future deviations.
How do you maintain brand integrity within your team? Feel free to share your experiences.